EY Global Delivery Services ( EY GDS) Customer Success, Service & Operations Department Salaries in Ernakulam

Likes

Nothing, I didn't find anything good in that organisation within my 2 years of work there

Dislikes

Everything 1. Office dirty politics 2. No transparency 3. Micro-Management 4. Very little or no hike in salary and they will give you same excuse every year that US and Europe market are down 5. No promotion, how can you expect a promotion when the organisation is struggling to pay you yearly hikes 7. No cab service 8. No subsidised cafeteria 9. No work life balance, they will ask you to work on Saturday as well. 10. No benefits over and above your salary 11. No team outing or any team activity, its always work, work and only work 12. The manager will always act like a boss, never as a leader 13. Whenever any project will have some mistake, they will out the blame on their juniors and leave no chance to take creadit if project will get appreciation from the client 14. Toxic culture and environment 15. They will make you fake promises regarding the work during interviews and then you will find that the work is totally different. 16. THINK BEFORE JOINING EY GDS. ALWAYS CONSIDER ANOTHER COMPANY OVER IT.

Likes

The team is good.. With the challenging environment you get to learn and explore new things everyday.

Dislikes

...leadership’s toxicity. She likes people pleaser and no body should question her. And all those you sucks up gets a promotion, good bonus and hike.

Likes

Company policy, better salary compare to Service Industry. Learning is depends on engagement Good for mid career

Dislikes

Though work life balance is good, sometime super demanding culture No structure and hence decision making is poor More than work and performance internal network is the way org works ( no process)

Likes

1. Salary is offerred based on job role, not on previous drawn salary. 2. Ample leaves. 3. Better work life balance than country practice. 4. Good increment Y-O-Y. 5. Even being GDS unit you get to learn & grow your sector knowledge, not a typical copy paste work.

Dislikes

1. Few locations are given more preference than others. 2. Promotion / YE rating process lacks transparency. 3. People with same rating at same level have different hike %, for which reasons are not specified.

Likes

There is nothing positive that seems to be good in EY.

Dislikes

...nagers. - Setting high end goals from day 1 - Not respecting the personal space - Be aware of the pay as they offer less than the promised one in the offer letter - There is no proper HR support to raise the concern - IT helpdesk is really useless as majority of them is unaware of things. Still they are at 1980s technology. - Toxic work culture - No work life balance - Step away from EY for a peaceful life