EXL Service Quality Analyst Team Lead salaries in India

Likes

EXL Service is a good company overall in case of IJPs. If you are looking to learn and grow fast EXL is a good option.

Dislikes

The only drawback in working with EXL is the salary. The salary is very low as compared to market standards and if someone wants to leave they don't have a retention policy of offering an increment. No matter how how big of an asset you are for the company they won't retain you unless you are on the level of OPS manager and above. Even if your manager tries the HR won't approve a pay raise. On The contrary while hiring QA from outside they offer good package but won't offer the same to a QA who has been outperforming in the process and seems to be a valuable asset.

Likes

I'm working in EXL from last 4 years , good environment to work but problem is salary as compare to other companies exl is very poor about salary Promoted as QCA and still didn't got appraisal for it so sad.. Best for freshers only for minimum 2 years then u have to leave it otherwise u will stuck there.

Dislikes

Exl is very poor about salary Also I didn't get appraisal for my promotion that's so sad for me

Likes

The company has good HR policies,flexible to employee issues. There is good learning and exposure.

Dislikes

...positive environment to work other leader creates pressure and appreciates less. The salary is definitely less.

Likes

I worked at EXL for nearly three years and had an incredibly fulfilling experience. The company's work culture stood out as one of the best aspects, fostering a positive and collaborative environment that greatly enhanced my professional growth. I truly appreciated the supportive management, opportunities for learning, and the overall satisfaction I derived from my role. It was a journey that enriched my skills and left a lasting positive impression on me.

Dislikes

one aspect that I found less satisfactory was the salary, which I felt was not up to the mark. Despite this, the enriching experience and the excellent work culture made my time at EXL worthwhile.

Likes

Company has work life balance and flexible working hours in Analatics and Digital.

Dislikes

... management leave the organization and those who replace them they are not upto. They are trying to implement US work culture, like hire fire culture but in terms of package they are not even follow Indian market. The new top management don't even respect those who spend more than a decade in the organization.