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3.7

based on 6.9k Reviews

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Bangalore / Bengaluru
Customer Success, Service & Operations

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EXL Service Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

based on 383 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Associate

1 - 9 years exp. · Bangalore / Bengaluru (52 salaries)
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₹2.1 L/yr - ₹7.3 L/yr

Lead Assistant Manager

2 - 16 years exp. · Bangalore / Bengaluru (41 salaries)
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₹6 L/yr - ₹17.9 L/yr

57 job openings

Operations Manager

11 - 19 years exp. · Bangalore / Bengaluru (9 salaries)
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₹10 L/yr - ₹16.5 L/yr

1 job opening

Process Associate

1 - 4 years exp. · Bangalore / Bengaluru (8 salaries)
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₹2 L/yr - ₹4 L/yr

Starting your career? Discover EXL Service fresher salaries in India

Senior Analyst

3 - 7 years exp. · Bangalore / Bengaluru (8 salaries)
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₹4.2 L/yr - ₹6.5 L/yr

Senior Process Associate

3 - 8 years exp. · Bangalore / Bengaluru (7 salaries)
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₹3 L/yr - ₹5.1 L/yr

Team Lead

7 - 9 years exp. · Bangalore / Bengaluru (6 salaries)
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₹3.5 L/yr - ₹8.2 L/yr

Assistant Vice President

14 - 18 years exp. · Bangalore / Bengaluru (5 salaries)
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₹25.5 L/yr - ₹46 L/yr

9 job openings

MIS Executive

1 year exp. · Bangalore / Bengaluru (4 salaries)
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₹2.3 L/yr - ₹2.7 L/yr

1 job opening

Manager Process Excellence

14 - 17 years exp. · Bangalore / Bengaluru (4 salaries)
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₹13.5 L/yr - ₹18.5 L/yr

Reporting Analyst

2 - 4 years exp. · Bangalore / Bengaluru (4 salaries)
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₹2.5 L/yr - ₹4.1 L/yr

Senior Accounts Executive

6 - 7 years exp. · Bangalore / Bengaluru (3 salaries)
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₹3.3 L/yr - ₹4.6 L/yr

Analyst

2 - 4 years exp. · Bangalore / Bengaluru (3 salaries)
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₹3.4 L/yr - ₹5.2 L/yr

Senior Reporting Analyst

5 - 6 years exp. · Bangalore / Bengaluru (3 salaries)
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₹3.9 L/yr - ₹5.8 L/yr

Accounts Manager

7 - 11 years exp. · Bangalore / Bengaluru (3 salaries)
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₹7.2 L/yr - ₹9.6 L/yr

Manager - Finance Operations

11 - 13 years exp. · Bangalore / Bengaluru (3 salaries)
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₹13.9 L/yr - ₹18.9 L/yr

SME

5 - 10 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.3 L/yr - ₹5.3 L/yr

Senior Executive Internal Audit

10 - 11 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Mortgage Underwriter

5 - 8 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6 L/yr - ₹6.5 L/yr

Assistant Manager II

3 - 12 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹7.5 L/yr - ₹9.6 L/yr

Last Updated: 24 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for EXL Service

3.1

Rated by 55 employees for salary & benefits

Consultant in Bangalore / Bengaluru

Customer Success, Service & Operations Department

4.0
  •  posted on 28 Mar 2022
3.0
 for  Salary and Benefits

Likes

Salary : Moderate Preference : For Non IIT's, skope in the project is very limited. Work life Balance : Depends on the project. Management : For IIT's good hike, for non IIT's hike is moderate. Job Security : ****

read more
  • Skill development - Good
    +2 more

Dislikes

Management doesn't address our issues.

Senior Executive in Noida

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 15 Jan 2025
1.0
 for  Salary and Benefits

Likes

Except the online trainings, everything is pathetic!!!

  • Job security - Good

Dislikes

Promotion and Salary hikes are Pathetic!!! Upper leadership are the real world blood sucking worms, they don't hesitate even if they could suck 10 rupees from you...I haven't seen the level of cost cutting in any other company compared to what EXL have...very degraded corporate culture..!!!!

read more
  • Salary - Bad
    +4 more

Quality Analyst in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 29 Feb 2024
3.0
 for  Salary and Benefits

Likes

EXL Service is a good company overall in case of IJPs. If you are looking to learn and grow fast EXL is a good option.

  • Skill development - Excellent
    +5 more

Dislikes

The only drawback in working with EXL is the salary. The salary is very low as compared to market standards and if someone wants to leave they don't have a retention policy of offering an increment. No matter how how big of an asset you are for the company they won't retain you unless you are on the level of OPS manager and above. Even if your manager tries the HR won't approve a pay raise. On The contrary while hiring QA from outside they offer good package but won't offer the same to a QA who has been outperforming in the process and seems to be a valuable asset.

read more

Senior Associate in Noida

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 05 Jan 2024
2.0
 for  Salary and Benefits

Likes

Work from home . if you're a fresher graduate you can.

Dislikes

Salary... they give salary in penny, chillers, Managers. I want to take names Kiran and mukesh ( she is real evil ) Ther are the real enemy they will cut you down after hiring 1.5 lac to 2 lac freshers😆 this is how they justify their salary... You can't take you CL PL SL, if you want you have to work on Saturday, I don't know when or ever government will look these matters? They will deduct employees PF plus employers pension amount from your salary 😆😆😆 And because you are the employee you cant argue about it because boss is always right.. (This is Illigal) And HRs they will sell themselves in just 2 thousands. Good luck 🤞

read more
  • Salary - Poor
    +5 more

Reporting Analyst in Kochi

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 23 Mar 2024
1.0
 for  Salary and Benefits

Likes

Positive's are depending on the process and the reporting managers. recommended only for career beginner's (those who just completed their studies)

read more
  • Job security - Excellent

Dislikes

Salary is too low Toxic work environment (Varies with reporting managers and process) No proper Training

read more
  • Salary - Bad
    +5 more
see more salary related reviews

EXL Service interview questions by designations

Business Analyst (70)Consultant (54)Executive (37)Assistant Manager (33)
View all 696 interview experiences

Know more about EXL Service Bangalore / Bengaluru

More about working at EXL Service

EXL Service Salary FAQs

How much does EXL Service pay per year?
The average EXL Service salary ranges from approximately ₹1 Lakh to ₹2.3 Lakhs per year for a Back Office Computer Operator and ₹42.5 Lakhs to ₹1.2 Crore per year for a Vice President Operations. Salary estimates are based on 383 EXL Service salaries received from various employees of EXL Service. EXL Service employees rate the overall salary and benefits package 3.1/5 stars.
What is the highest salary in EXL Service?
The highest-paying job at EXL Service is a Vice President Operations with a salary of ₹42.5 Lakhs to ₹1.2 Crore per year. The top 10% of employees earn more than ₹20 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in EXL Service?
Minimum salary at EXL Service depends on the role you are applying for. For Associate the minimum salary is ₹1 Lakh to ₹5.6 Lakhs per year, and for Executive the minimum salary is ₹1 Lakh to ₹5.5 Lakhs per year and so on.
What is the salary package for freshers in EXL Service?
The average salary at EXL Service for freshers varies from ₹1.3 Lakh to ₹3 Lakhs per year for Customer Care Executive and ₹6.5 Lakhs to ₹17 Lakhs per year for Consultant.
What is the notice period at EXL Service in Customer Success, Service & Operations Department in Bangalore / Bengaluru?
According to AmbitionBox, 31% of the EXL Service employees in Customer Success, Service & Operations Department in Bangalore / Bengaluru reported a notice period of 2 Months, 31% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 198 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at EXL Service , Bangalore / Bengaluru is INRunlock blur . Salary estimates are based on 383 EXL Service latest salaries received from various employees of EXL Service.

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