Exl India Pune Senior Customer Care Officer Salaries by Employees (Updated 2025)

Select experience

₹4.5 Lakhs - ₹5.8 Lakhs

Low Confidence

Salary of majority employees

Interested in this particular role?

Last Updated: 24 Dec 2023

Companies similar to Exl India for Senior Customer Care Officer in Pune

Exl India Senior Customer Care Officer Salary

5 years exp. (AmbitionBox Estimate)

₹4.5 L/yr - ₹5.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior Customer Care Officer Salary 2 - 4 years exp. (3 salaries)	₹3.4 L/yr - ₹3.6 L/yr 32% less
Login to view exact salary
Mphasis Senior Customer Care Officer Salary 2 - 6 years exp. (9 salaries)	₹3 L/yr - ₹5.3 L/yr 18% less

Senior Customer Care Officer salary at Exl India ranges between ₹4.5 Lakhs to ₹5.8 Lakhs per year for employees with 5 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Exl India.

Similar Designation salaries in Exl India

Senior Associate Salary

(65 salaries)

₹1.8 L/yr - ₹5.5 L/yr

Customer Care Executive Salary

(26 salaries)

₹1.7 L/yr - ₹4.45 L/yr

Customer Service Executive Salary

(22 salaries)

₹1.4 L/yr - ₹5.35 L/yr

Customer Service Associate Salary

(11 salaries)

₹1.85 L/yr - ₹5.5 L/yr

Senior Process Associate Salary

(6 salaries)

₹3.85 L/yr - ₹5.2 L/yr

Senior Customer Service Executive Salary

(5 salaries)

₹1.8 L/yr - ₹4.5 L/yr

Senior Analyst Salary

(4 salaries)

₹4.65 L/yr - ₹7 L/yr

Customer Support Executive Salary

(3 salaries)

₹2.82 L/yr - ₹3 L/yr

Salary related reviews for Exl India

Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.

Job security - Excellent

Dislikes

You can work and grow here if you are a managers pet.

Promotions - Poor

+3 more

Customer Care Executive in Noida

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 12 Sep 2024

4.0

for Salary and Benefits

Likes

... work there. Most important point is the work environment there was very good...Although there should be improvement regarding appraisal and salary improvement.

Salary - Good

+5 more

Dislikes

slow process of appraisal and salary hikes....

Senior Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 27 Jul 2024

2.0

for Salary and Benefits

Likes

...and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees

Dislikes

Worst work culture ever in the organisation

Salary - Poor

+6 more

Senior Process Associate in Kochi

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 01 Mar 2024

1.0

for Salary and Benefits

Likes

I appreciate the positive work environment at EXL service, infopark kochi.

Skill development - Good

+3 more

Dislikes

Comparing the salary package with other companies in the industry, i have noticed that it is significantly lower. This has promted me ti consider the importance of fair compensation in relation to the job satisfaction and motivation.

Salary - Bad

Senior Associate in Noida

Full Time

Engineering - Software & QA Department

5.0

• posted on 24 Nov 2022

5.0

for Salary and Benefits

Likes

First of all I am speechless for this company. I worked here for 7 years and trust me it is one and only company where I have not feel any stress for 7 seconds. One of the best place to work in across NCR. Awesome experience and if I get an opportunity to work as a QA or Business Analyst so I will definitely work always.

Salary - Excellent

+6 more

Dislikes

Salary packages are not too much as per costliness but I would say that comfort and money can not earn at one place.

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

Salary Negotiation in an interview

Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.

Got a question about Exl India?

Ask anonymously on communities.

Exl India Senior Customer Care Officer Salary FAQs

What is the notice period for Senior Customer Care Officer at Exl India in Pune?

According to AmbitionBox, 100% of the Exl India Senior Customer Care Officers in Pune reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

Tell us how to improve this page.

Home >
Salaries >
Exl India Salaries >
Exl India Senior Customer Care Officer Salaries >
Exl India Senior Customer Care Officer Salaries in Pune

Exl India Senior Customer Care Officer salary in Pune ranges between ₹4.5 Lakhs to ₹5.8 Lakhs. This is an estimate based on latest salaries received from employees of Exl India.