Exl India Desktop Support Engineer L1 and L2 salaries in India

Likes

First of all I am speechless for this company. I worked here for 7 years and trust me it is one and only company where I have not feel any stress for 7 seconds. One of the best place to work in across NCR. Awesome experience and if I get an opportunity to work as a QA or Business Analyst so I will definitely work always.

Dislikes

Salary packages are not too much as per costliness but I would say that comfort and money can not earn at one place.

Likes

Gave me job as a fresher.

Dislikes

Mandatory overtime without overtime pay. Most of the joiners are freshers so that the manager can easily handle or replace them. Don’t know whether this is with a specific team under a toxic manager or within the entire company. Some of my coworkers is taking therapy to handle the work pressure where the hourly charge of therapy cost higher than the daily salary.

Likes

Am part of from 2014 to 2019 September.Very good platform to work .life with EXL is just like a our college life.. collegues and managers are very very supportive...

Dislikes

Compensation structure very very very poor.

Likes

The best thing about EXL is that you will be heard. Specially senior management is very supportive and understanding. Company provides with enough opportunities to grow in career and fair chances are given to almost everyone.

Dislikes

Salary brackets can be better as compared to market standards. Appraisals can be improved for better employee retention and satisfaction.

Likes

There’s nothing to like here

Dislikes

...rs in certain spaces like Insurance, RMTI lack vision and operate like a Lala 6. No hikes, delayed bonuses, delayed promotions in 2024 7. Managers and some ex-EXL clients leave no chance to humiliate you in a call and use unprofessional tone 8. Poor office facilities and a substandard health insurance. 9. They almost never pay referral bonus to you for hired people saying that the profile already existed in their database 10. They hire people with proven tech and business skills and don’t have any plan to utilise them. 11. A lot of leaders who act like solution experts have no technical skillset in data science or AI and only make life difficult by obstructing and questioning work due to their lack of knowledge.