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Essencea Infoserv

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2.6

based on 140 Reviews

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Essencea Infoserv Customer Support Associate salaries in Hyderabad / Secunderabad (Updated 2025)

Annual salary range
0 - 3 years exp.
₹1.5 Lakh - ₹2 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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39% less than the average Customer Support Associate Salary in BPO Companies for 0 - 3 years of experience

Interested in this particular role?

Last Updated: 22 Jan 2025

Companies similar to Essencea Infoserv for Customer Support Associate in Hyderabad / Secunderabad

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Essencea Infoserv Customer Support Associate Salary

0 - 3 years exp. (8 salaries)
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₹1.5 L/yr - ₹2 L/yr

vs
Company name Avg Annual Salary Open Jobs
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HRH Next Services Customer Support Associate Salary

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₹1.2 L/yr - ₹3.5 L/yr

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Tech Mahindra Customer Support Associate Salary

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₹1 L/yr - ₹6 L/yr

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Amazon Customer Support Associate Salary

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₹2 L/yr - ₹5.5 L/yr

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Teleperformance Customer Support Associate Salary

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₹1.4 L/yr - ₹5 L/yr

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Amazon Development Centre India Customer Support Associate Salary

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₹2 L/yr - ₹5 L/yr

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Customer Support Associate salary at Essencea Infoserv ranges between ₹1.5 Lakh to ₹2 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 8 latest salaries received from various employees of Essencea Infoserv.

Latest annual salaries shared by Essencea Infoserv Customer Support Associate in Hyderabad / Secunderabad

2mo ago
₹2 Lakhs
1 year exp.
6mo ago
₹1.6 Lakh
2 years exp.
7mo ago
₹2 Lakhs
3 years exp.
1y ago
₹1.5 Lakh
1 year exp.
1y ago
₹1.5 Lakh
3 months exp.
1y ago
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1 year exp.

Experience wise Essencea Infoserv Customer Support Associate salaries in Hyderabad / Secunderabad

Last Updated: 22 Jan 2025

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹1.4 L/yr - ₹1.8 L/yr
1 year  (3 salaries)

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₹1.5 L/yr - ₹2 L/yr
2 years  (3 salaries)

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₹1.6 L/yr - ₹2 L/yr
3 years (AmbitionBox Estimate)

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₹1.7 L/yr - ₹2.1 L/yr

Similar Designation salaries in Essencea Infoserv

Team Lead Salary
(16 salaries)
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₹2.28 L/yr - ₹5 L/yr
Customer Support Executive Salary
(14 salaries)
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₹1.3 L/yr - ₹2.5 L/yr
Sales Executive Salary
(12 salaries)
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₹2 L/yr - ₹4 L/yr
Customer Service Executive Salary
(8 salaries)
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₹1.3 L/yr - ₹2.5 L/yr
Customer Care Executive Salary
(5 salaries)
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₹1.4 L/yr - ₹1.5 L/yr
Customer Service Associate Salary
(5 salaries)
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₹1.25 L/yr - ₹2.05 L/yr
Process Associate Salary
(4 salaries)
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₹1.5 L/yr - ₹1.89 L/yr

Top skills at Essencea Infoserv for Customer Support Associate

inbound voice process English Customer Satisfaction Hindi Telecalling Communication Skills customer support Handling Customer Queries Domestic BPO Gujarati Marathi Bpo Voice Telugu Telemarketing non voice

Salary related reviews for Essencea Infoserv

1.0

Rated by 2 employees for salary & benefits

Customer Support Associate (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 15 Nov 2024
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

They say it's rotational shift but they don't follow it. Monthly one leave is there but they don't give if you take the leave they hold the salary. They force to do OT otherwise threat you they will not help further concerns.

read more
  • Salary - Bad
    • +6 more

Customer Service Executive in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Sep 2023
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...ted to informed that they dont know how to behave .. they treat you like robot . They did not provide salary on time and with multiple reason they hold your salary . If you wanted to gave spot resign they are like no you cant gave that they send a false mail and gave a false reason and mention they terminate us because they did not gave you to do the spot resign if you have multiple emergency . My work life was hell here wrost company ever . Moreover they deduct your salary if you asking about your salary they said if you dont want to work here just leave .

read more
  • Salary - Bad
    • +6 more

Customer Care Executive (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 14 Mar 2025
1.0
 for  Salary and Benefits

Dislikes

...ey don't grant leave even after providing medical proof. Instead, they hold pay. If I take leave, HR calls immediately, speaks rudely, and withholds salary.

read more
  • Salary - Bad
    • +6 more

Customer Service Associate (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Oct 2024
2.0
 for  Salary and Benefits

Likes

Interview Process .is Good . But Working Experience is Very Bad. In Porter Voice Process

Dislikes

...more than 210+ Calls to be attend Most of the day. and call flow is Back 2 Back. Salary is very low.according to call Pressure.. ( fresher 11K, 1 year Experience 12K ) Client is "Porter"

read more
  • Salary - Poor
    • +5 more

Customer Care Executive (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 07 Sep 2024
1.0
 for  Salary and Benefits

Likes

Here is nothing to like.

Dislikes

Don't work in eEssencea Infoserv, They are not given proper salary in time, they hold their salary anytime, they can terminate anytime, they don't give any payslip, they don't give over time amount, such a terrible experience, too much bad, I never seen this type of company,so bad.

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

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kirayagami1
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works at
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Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible
Nagarro offer: Kindly Help me to decide
Option 1
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Option 2
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115 participants . poll closed
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Essencea Infoserv Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at Essencea Infoserv in Hyderabad / Secunderabad?
The average salary of a Customer Support Associate at Essencea Infoserv in Hyderabad / Secunderabad typically ranges from ₹1.5 Lakhs to ₹2.0 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Customer Support Associate in Hyderabad / Secunderabad at Essencea Infoserv earn more than ₹2.0 Lakhs per year, and the top 1% earn over ₹2.0 Lakhs per year. Customer Support Associate Salaries at Essencea Infoserv can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 8 Essencea Infoserv employees in India.
What is the estimated take home salary of a Customer Support Associate at Essencea Infoserv in Hyderabad / Secunderabad?
The estimated take-home salary of a Customer Support Associate at Essencea Infoserv in Hyderabad / Secunderabad typically ranges from ₹11,745 to ₹13,031 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹2.0 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 8 salaries received from various employees of Essencea Infoserv. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Support Associate at Essencea Infoserv in Hyderabad / Secunderabad?
To be a Customer Support Associate at Essencea Infoserv in Hyderabad / Secunderabad, the key skills required include:

  • - inbound voice process
  • - English
  • - Customer Satisfaction
  • - Hindi
  • - Telecalling

These skills are highly valued at Essencea Infoserv and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Essencea Infoserv for Customer Support Associate in India?
Amazon ₹2.0 Lakhs to ₹5.5 Lakhs per year
Amazon Development Centre India ₹2.0 Lakhs to ₹5.0 Lakhs per year
Teleperformance ₹1.4 Lakhs to ₹5.0 Lakhs per year
Tech Mahindra ₹1.0 Lakhs to ₹6.0 Lakhs per year
HRH Next Services ₹1.2 Lakhs to ₹3.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Essencea Infoserv, depending on the role and experience level.
How the salary growth look like for a Customer Support Associate at Essencea Infoserv in Hyderabad / Secunderabad?
The salary growth for a Customer Support Associate at Essencea Infoserv in Hyderabad / Secunderabad depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate in Hyderabad / Secunderabad can expect the following growth trajectory at Essencea Infoserv:

Experience Average Salary Range
Fresher ₹1.4 Lakhs to ₹1.8 Lakhs per year
1 year ₹1.5 Lakhs to ₹2.0 Lakhs per year
2 years ₹1.6 Lakhs to ₹2.0 Lakhs per year
3 years ₹1.7 Lakhs to ₹2.1 Lakhs per year
and so on.

Tell us how to improve this page.

Essencea Infoserv Customer Support Associate salary in Hyderabad / Secunderabad ranges between ₹1.5 Lakh to ₹2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 8 Essencea Infoserv latest salaries received from various employees of Essencea Infoserv.