Essencea Infoserv Customer Care Associate Salaries by 3 Employees (Updated 2025)

1 - 3 years exp.

₹2 Lakhs - ₹2.5 Lakhs

Low Confidence

Salary of majority employees

11% less than the average Customer Care Associate Salary in BPO Companies for 1 - 3 years of experience

Interested in this particular role?

Last Updated: 2 Jan 2025

Companies similar to Essencea Infoserv for Customer Care Associate

Company name	Avg Annual Salary	Open Jobs
TCS Customer Care Associate Salary 3 - 7 years exp. (4 salaries)	₹3 L/yr - ₹3.3 L/yr 43% more
Wipro Customer Care Associate Salary 0 - 5 years exp. (19 salaries)	₹1.5 L/yr - ₹3.5 L/yr 2% more
Login to view exact salary
Tech Mahindra Customer Care Associate Salary 0 - 4 years exp. (144 salaries)	₹1 L/yr - ₹3.8 L/yr 7% less
Cognizant Customer Care Associate Salary 0 - 2 years exp. (5 salaries)	₹1.5 L/yr - ₹4 L/yr 15% more
Accenture Customer Care Associate Salary 0 - 5 years exp. (11 salaries)	₹2.3 L/yr - ₹5 L/yr 55% more
IBM Customer Care Associate Salary 5 - 20 years exp. (3 salaries)	₹2.6 L/yr - ₹3 L/yr 32% more
HRH Next Services Customer Care Associate Salary 0 - 4 years exp. (10 salaries)	₹1.1 L/yr - ₹2 L/yr 29% less
Om Innovation Call Services Customer Care Associate Salary 1 - 3 years exp. (5 salaries)	₹1.5 L/yr - ₹2.4 L/yr 15% less
Frontizo Business Services Customer Care Associate Salary 0 - 6 years exp. (3 salaries)	₹1.8 L/yr - ₹2.2 L/yr 6% less

Customer Care Associate salary at Essencea Infoserv ranges between ₹2 Lakhs to ₹2.5 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 3 latest salaries received from various employees of Essencea Infoserv.

Experience wise Essencea Infoserv Customer Care Associate salaries

Last Updated: 2 Jan 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
2 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
Login to view exact salary
3 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.9 L/yr

Similar Designation salaries in Essencea Infoserv

Customer Service Associate Salary

(13 salaries)

₹1 L/yr - ₹2.05 L/yr

Customer Support Associate Salary

(19 salaries)

₹1.3 L/yr - ₹2.4 L/yr

Customer Care Executive Salary

(17 salaries)

₹1.1 L/yr - ₹2.15 L/yr

Process Associate Salary

(6 salaries)

₹1.5 L/yr - ₹2 L/yr

Customer Service Executive Salary

(21 salaries)

₹1.3 L/yr - ₹2.5 L/yr

Customer Support Executive Salary

(28 salaries)

₹1 L/yr - ₹3.15 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹1.6 L/yr - ₹2.1 L/yr

Operations Manager Salary

(3 salaries)

₹4.5 L/yr - ₹6 L/yr

Sales Executive Salary

(15 salaries)

₹2 L/yr - ₹4.5 L/yr

Quality Analyst Salary

(8 salaries)

₹2 L/yr - ₹3.7 L/yr

Salary related reviews for Essencea Infoserv

Customer Service Executive in Kolkata

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 24 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...ted to informed that they dont know how to behave .. they treat you like robot . They did not provide salary on time and with multiple reason they hold your salary . If you wanted to gave spot resign they are like no you cant gave that they send a false mail and gave a false reason and mention they terminate us because they did not gave you to do the spot resign if you have multiple emergency . My work life was hell here wrost company ever . Moreover they deduct your salary if you asking about your salary they said if you dont want to work here just leave .

Salary - Bad

+6 more

Customer Support Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 15 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

They say it's rotational shift but they don't follow it. Monthly one leave is there but they don't give if you take the leave they hold the salary. They force to do OT otherwise threat you they will not help further concerns.

Salary - Bad

+6 more

Customer Service Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Oct 2024

2.0

for Salary and Benefits

Likes

Interview Process .is Good . But Working Experience is Very Bad. In Porter Voice Process

Dislikes

...more than 210+ Calls to be attend Most of the day. and call flow is Back 2 Back. Salary is very low.according to call Pressure.. ( fresher 11K, 1 year Experience 12K ) Client is "Porter"

Salary - Poor

+5 more

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 07 Sep 2024

1.0

for Salary and Benefits

Likes

Here is nothing to like.

Dislikes

Don't work in eEssencea Infoserv, They are not given proper salary in time, they hold their salary anytime, they can terminate anytime, they don't give any payslip, they don't give over time amount, such a terrible experience, too much bad, I never seen this type of company,so bad.

Salary - Bad

+6 more

Customer Service Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 01 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

No weekoffs, No holidays or leaves Even when you submit report of helath issue even then also they ask you to work if not they will put salary on hold No proper management Everything is managed through WhatsApp chats and grps only Not even one senior or TL will use mail, may be they don't how to use mail like cc, bcc documents sending because a lot of people are not even graduates Low pay grade Wifi and sim won't be provided by company it's out of your own money Salary cycle is 20 to 20 with extra 20 days on 10 salary will be credited Every senior(1year) and TL wants to show superiority they want us to call them SIR, YES SIR THANKU SIR They will send the joining letter, term and conditions only after joining the company that too after 1 month... Before that they won't tell you all these conditions..

Salary - Bad

+6 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

Got a question about Essencea Infoserv?

Ask anonymously on communities.

Essencea Infoserv Customer Care Associate Salary FAQs

What is the notice period for Customer Care Associate at Essencea Infoserv?

According to AmbitionBox, 100% of the Essencea Infoserv Customer Care Associates reported a notice period of 15 days or less.This is based on 3 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Home >
Salaries >
Essencea Infoserv Salaries >
Essencea Infoserv Customer Care Associate Salaries

Essencea Infoserv Customer Care Associate salary in India ranges between ₹2 Lakhs to ₹2.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Essencea Infoserv latest salaries received from various employees of Essencea Infoserv.