Essar Group Senior Customer Service Executive salaries in India

Likes

Everyone from the HO is very cooperative.

Dislikes

Company selected the employees without judging their in detail. Many of the junior as well as senior employees are very poor in technical/construction knowledge though they are getting high salary only on the basis of experience.

Likes

very good place to work also, to development of personality in corprorate sectors. teammates of all department were too good. we learn so many things while working. work environment was excellent.

Dislikes

salary hike could make better. job training should provide for new joinees or frehsers

Likes

Currently company culture is not good...very terrible condition in working at project site, earlier Essar company culture, rules, regulations iare not matching with this current organization.

Dislikes

Salary is also not getting on time...

Likes

Working time is only benefit here. Come anytime go anytime. No strict decipline. Job is secured here, until u want to leave the company no one can lay you off. So most of people are leaving the company within 6-12months of joining.

Dislikes

Starting from work culture to salary everything is worst. They are still working as per old tradition and using AutoCAD 2D. No value engineering is done here. Most of the things are done by using thumb rules and over-design. They have not given APLI or appraisal from last 2 years. They fool employees by giving false promises of appraisals. They don't use standard ISO practice for documentation, just doing work like a layman. They offer more salary to new employees than existing employees. Salaries of draftsman are higher than engineers. Salaries of GET is more than salary of employees working from last many years. Otherwise the GET or newly joined employees don't stay here, due to above mentioned issues. They don't do any employee welfare or refreshments activities in the office.

Likes

...ement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

Essar group is good for working.