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ESAF Small Finance Bank

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3.8

based on 1.8k Reviews

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Kochi
Customer Success, Service & Operations

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ESAF Small Finance Bank Customer Success, Service & Operations Department Salaries in Kochi

based on 23 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Officer

1 - 2 years exp. · Kochi (4 salaries)
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₹3 L/yr - ₹4.1 L/yr

Brach Operation Manager

3 - 8 years exp. · Kochi (3 salaries)
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₹4.5 L/yr - ₹6.2 L/yr

1 job opening

Chief Manager

15 - 16 years exp. · Kochi (AmbitionBox Estimate)
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₹13.3 L/yr - ₹15 L/yr

Assistant Manager Operations

6 - 7 years exp. · Kochi (AmbitionBox Estimate)
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₹3.9 L/yr - ₹4.2 L/yr

Officer

2 years exp. · Kochi (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.3 L/yr

KYC Analyst

4 years exp. · Kochi (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

BOO

7 years exp. · Kochi (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Operations Manager

7 years exp. · Kochi (AmbitionBox Estimate)
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₹5 L/yr - ₹6.6 L/yr

Customer Service Executive

1 year exp. · Kochi (AmbitionBox Estimate)
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₹2.4 L/yr - ₹2.8 L/yr

Branch Operation Officer

7 years exp. · Kochi (AmbitionBox Estimate)
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₹3 L/yr - ₹3.4 L/yr

Sales Officer

2 years exp. · Kochi (AmbitionBox Estimate)
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₹3 L/yr - ₹3.3 L/yr

1 job opening

Assistant Manager

7 - 10 years exp. · Kochi (AmbitionBox Estimate)
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₹3.8 L/yr - ₹6.2 L/yr

Senior Manager

16 years exp. · Kochi (AmbitionBox Estimate)
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₹12 L/yr - ₹14.7 L/yr

Manager

6 years exp. · Kochi (AmbitionBox Estimate)
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₹7.2 L/yr - ₹7.5 L/yr

Last Updated: 5 Dec, 2024

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for ESAF Small Finance Bank

5.0

Rated by 3 employees for salary & benefits

Customer Service Executive in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 18 Sep 2024
3.0
 for  Salary and Benefits

Likes

Good salary and benefits

  • Job security - Good

Dislikes

Company is good with salary and benifits but working environment and colleagues are very bad they give torture and mind f***.back there I'm worked as customer service executive(CSE) while worked there if customer couldn't pay their amount CLUSTER HEAD and CUSTOMER SERVICE MANAGER (CSM) give pressure to pay our money to customer account.if I refuse to do that they blackmail me to do that work....WORST EXPERIENCE IN MY LIFE PLEASE DON'T RECOMMEND THIS

read more
  • Promotions - Poor
    • +3 more

Brach Operation Manager in Palakkad

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 27 May 2024
3.0
 for  Salary and Benefits

Likes

Yearly appraisal and promotion.

  • Skill development - Good
    • +2 more

Dislikes

Work culture was average. Am not satisfued with my salary and expence. I worked as BOM at the same time as BM also.. i managed my branch for 8 months with only 2 satffs.. i struggled that period with staff shortage and low salary. I did’t get my BOM or BM allowances because of my grade was C1. I worked as BOM & BM’s work preassure in inside and out side of the branch even JFM too, but my salary was very low. Only that reason i risigned my job.

read more
  • Work satisfaction - Poor

Brach Operation Manager in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 01 Oct 2024
4.0
 for  Salary and Benefits

Likes

Only employee benefits such as salary and incentives

  • Salary - Good

Dislikes

Work life balance, HR Relationship, work on holiday ,If you are a top performer, then after submitting your resignation, they may not relieve you and may try to convince you to stay.

read more
  • Job security - Bad
    • +4 more

Senior Officer in Thrissur

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 03 Apr 2022
5.0
 for  Salary and Benefits

Likes

The salary is low there is nothing worth here same position for past 5 years no increase in salary the gaurd makes more than a graduate employee. Just exploitation

read more
  • Salary - Excellent
    • +3 more

Dislikes

Low salary ,lack of learning and career growth

  • Skill development - Bad
    • +2 more

Banking Officer in Mannuthy

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 29 Jun 2022
5.0
 for  Salary and Benefits

Likes

Company is a great place for beginners . Salary is good for early starters . work culture ,team support and everything is fine .

read more
  • Salary - Excellent
    • +3 more

Dislikes

Salary remain the same for long periods of time . Work is monotonous and tiring . Hardly any encouragement to continue working hard . Promotions and salary change is rare to come by

read more
  • Skill development - Poor
    • +2 more
see more salary related reviews

ESAF Small Finance Bank interview questions by designations

Branch Manager (9)Executive Trainee (8)Assistant Manager (8)Senior Officer (7)
View all 103 interview experiences

Know more about ESAF Small Finance Bank Kochi

More about working at ESAF Small Finance Bank

ESAF Small Finance Bank Salary FAQs

How much does ESAF Small Finance Bank pay per year?
The average ESAF Small Finance Bank salary ranges from approximately ₹0.1 Lakh to ₹2.3 Lakhs per year for a Intern and ₹20.3 Lakhs to ₹31 Lakhs per year for a Regional Head. Salary estimates are based on 23 ESAF Small Finance Bank salaries received from various employees of ESAF Small Finance Bank. ESAF Small Finance Bank employees rate the overall salary and benefits package 5.0/5 stars.
What is the highest salary in ESAF Small Finance Bank?
The highest-paying job at ESAF Small Finance Bank is a Regional Head with a salary of ₹20.3 Lakhs to ₹31 Lakhs per year. The top 10% of employees earn more than ₹9 lakhs per year. The top 1% earn more than a whopping ₹23.55 lakhs per year.
What is the minimum salary in ESAF Small Finance Bank?
Minimum salary at ESAF Small Finance Bank depends on the role you are applying for. For Customer Service Executive the minimum salary is ₹1.2 Lakh to ₹3.5 Lakhs per year, and for Sales Officer the minimum salary is ₹1.4 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in ESAF Small Finance Bank?
The average salary at ESAF Small Finance Bank for freshers varies from ₹0.1 Lakh to ₹2 Lakhs per year for Intern and ₹3 Lakhs to ₹5 Lakhs per year for Executive Trainee.
What is the notice period at ESAF Small Finance Bank in Customer Success, Service & Operations Department in Kochi?
According to AmbitionBox, 61% of the ESAF Small Finance Bank employees in Customer Success, Service & Operations Department in Kochi reported a notice period of 2 Months, 22% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 18 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at ESAF Small Finance Bank , Kochi is INRunlock blur . Salary estimates are based on 23 ESAF Small Finance Bank latest salaries received from various employees of ESAF Small Finance Bank.

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