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4.2

based on 6.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Chennai
Customer Success, Service & Operations

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Ericsson Customer Success, Service & Operations Department Salaries in Chennai

based on 61 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Engineer

6 - 13 years exp. · Chennai (11 salaries)
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₹7.1 L/yr - ₹15.4 L/yr

Solution Integrator

2 - 8 years exp. · Chennai (9 salaries)
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₹6 L/yr - ₹10.6 L/yr

Senior Solution Integrator

6 - 9 years exp. · Chennai (8 salaries)
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₹11 L/yr - ₹16.1 L/yr

Solution Architect

12 - 15 years exp. · Chennai (6 salaries)
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₹16 L/yr - ₹28.8 L/yr

Incident Manager

4 - 6 years exp. · Chennai (3 salaries)
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₹4.5 L/yr - ₹8.6 L/yr

Network Engineer

5 - 6 years exp. · Chennai (AmbitionBox Estimate)
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₹5.5 L/yr - ₹6.8 L/yr

Assistant Engineer

2 - 4 years exp. · Chennai (AmbitionBox Estimate)
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₹2.7 L/yr - ₹4.5 L/yr

MIS Coordinator

4 - 6 years exp. · Chennai (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.5 L/yr

Desktop Support Engineer L1 and L2

5 - 10 years exp. · Chennai (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Intelligent Network Engineer

6 years exp. · Chennai (AmbitionBox Estimate)
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₹3.6 L/yr - ₹8.5 L/yr

Desktop & Laptop Support Engineer

10 years exp. · Chennai (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

RAN Specialist

6 years exp. · Chennai (AmbitionBox Estimate)
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₹8.2 L/yr - ₹20.3 L/yr

Project Coordinator

6 years exp. · Chennai (AmbitionBox Estimate)
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₹3 L/yr - ₹5.8 L/yr

Support Engineer

14 years exp. · Chennai (AmbitionBox Estimate)
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₹7.6 L/yr - ₹18.5 L/yr

Technical Lead

15 years exp. · Chennai (AmbitionBox Estimate)
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₹20 L/yr - ₹23.7 L/yr

Customer Service Associate

6 years exp. · Chennai (AmbitionBox Estimate)
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₹1.1 L/yr - ₹1.4 L/yr

Senior Solution Engineer

12 years exp. · Chennai (AmbitionBox Estimate)
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₹15.2 L/yr - ₹17.3 L/yr

Technical Solutions Engineer

15 years exp. · Chennai (AmbitionBox Estimate)
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₹10.9 L/yr - ₹20 L/yr

Zonal Technical Lead

18 years exp. · Chennai (AmbitionBox Estimate)
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₹22.5 L/yr - ₹28.8 L/yr

BMS Executive

7 years exp. · Chennai (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Last Updated: 12 Dec, 2024

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1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Ericsson

3.8

Rated by 8 employees for salary & benefits

Supervisory Service Engineer in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 10 Mar 2024
1.0
 for  Salary and Benefits

Likes

This is the worst company ever I worked .No salary increment no job security.Management is worst .Suppressing workers

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Dislikes

No job security.HR department is worst .Hiring is worst .They are hiring incompetent guys on referrals.No increment .No healthy workplace .No Promotion .Worst managers

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Senior Engineer in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 29 Jul 2023
1.0
 for  Salary and Benefits

Likes

Salary comes on time.

Dislikes

Managers can easily bypass company policy as their needs. No work life balance. Need work on holidays also, no benefit for working overtime or on weekends or holidays. No growth pros

read more

Implementation Lead in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 08 Apr 2023
3.0
 for  Salary and Benefits

Likes

Only one that salary comes on time

Dislikes

No promotion with out buttering No work life balance Have to work 10-12 hr in a day No personal life Extra pressure of management and clients No HR involvement

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Domain Support Specialist in Noida

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 May 2023
3.0
 for  Salary and Benefits

Likes

Ericsson is very strong in terms of its value and ethics. Leader in global service provider of Information and telecommunication services. Provide opportunities to new and young minds. Company have strong core values. Work life balance is good. Job security is also good.

read more

Dislikes

Pay scale is not very good.

Technical Authority Expert in Noida

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 20 Jan 2023
3.0
 for  Salary and Benefits

Likes

Learning is good there And Job security also can be Said but now a days work pressure is too much because of new people keep coming in teams .

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Dislikes

...such .if you are working hard with honesty then all will be Available for you. Salary offer is less as per market .

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see more salary related reviews

Ericsson interview questions by designations

Network Engineer (18)Solution Integrator (17)Graduate Engineer Trainee (Get) (14)Software Engineer (13)
View all 345 interview experiences

Know more about Ericsson Chennai

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Ericsson Salary FAQs

How much does Ericsson pay per year?
The average Ericsson salary ranges from approximately ₹1 Lakh to ₹1.2 Lakh per year for a Apprentice and ₹45 Lakhs to ₹1 Crore per year for a Director. Salary estimates are based on 61 Ericsson salaries received from various employees of Ericsson. Ericsson employees rate the overall salary and benefits package 3.8/5 stars.
What is the highest salary in Ericsson?
The highest-paying job at Ericsson is a Director with a salary of ₹45 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹24.93 lakhs per year. The top 1% earn more than a whopping ₹47 lakhs per year.
What is the minimum salary in Ericsson?
Minimum salary at Ericsson depends on the role you are applying for. For Assistant Engineer the minimum salary is ₹2.3 Lakhs to ₹6 Lakhs per year, and for Network Engineer the minimum salary is ₹2.4 Lakhs to ₹9.5 Lakhs per year and so on.
What is the salary package for freshers in Ericsson?
The average salary at Ericsson for freshers varies from ₹2 Lakhs to ₹4.5 Lakhs per year for fresher and ₹10.5 Lakhs to ₹18 Lakhs per year for R&D Engineer.
What is the notice period at Ericsson in Customer Success, Service & Operations Department in Chennai?
According to AmbitionBox, 51% of the Ericsson employees in Customer Success, Service & Operations Department in Chennai reported a notice period of 3 Months, 17% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 57 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Ericsson , Chennai is INRunlock blur . Salary estimates are based on 61 Ericsson latest salaries received from various employees of Ericsson.

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