Premium Employer

i

This company page is being actively managed by Ericsson Team. If you also belong to the team, you can get access from here

Ericsson Verified Tick

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
filter salaries All Filters (1)

1 Ericsson Senior Integration Engineer Job

Senior Integration Engineer

5-10 years

Gurgaon / Gurugram

1 vacancy

Senior Integration Engineer

Ericsson

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

Join our Team

About this opportunity:
We are looking for an Integration Engineer that will be responsible for the coordination, management, execution and proactive, reactive maintenance activities. This person shall ensure that the services provided to customers are continuously available and maintaining Service Level Agreement (SLA) performance levels.
What you will do:
- Customer issue handling via Customer Service Request/On-call.
- Handling technical investigation and if required coordinating with development and 3PP team.
- Handling emergency recoveries upon customer requests.
- Investigation reporting to the customer.
- Software Update Management (SUM) handling.
- Act as investigation Leader for customer issues.
- Acting as a SPOC for multiple solutions towards customer.
- Handling both hardware and software issues.
- Issue tracking skill.
The skills you bring:
-- 6+ years of hands-on experience on Ericsson BSS products like and not limited to Charging System (SDP, AIR, CCN, OCC), Mediation, ECMS, NGVS, FDP, CIS, CBEL, DxP, DMP.
- Experience in understanding and handling end to end requirement of the customer.
- Good Knowledge of Linux with hands-on experience.
- Experience in Python and Shell scripting.
- Database knowledge (Oracle, Postgres, MySQL, Cassandra, MongoDB)
- Technical support environment exposure, working with tickets, priorities, Service Level Agreements
- Understanding of virtualization, such as VMware. Knowledge of F5, Dockers Kubernetes is an added advantage.
- Responsible for MOP/SOP creation/version control for process documents.
- Ability to handle inbound technical inquiries effectively through the use of proactive customer service and proven technical troubleshooting procedures.
- Negotiation argumentation skills
- Planning organizing skills
- Delivering results meeting customer expectations
- Presentation communication skill
- Consulting Skills, helpful nature to others


We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us
We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.

Primary country and city: India (IN) || Gurgaon
Req ID: 760407

Employment Type: Full Time, Permanent

Read full job description

Prepare for Senior Integration Engineer roles with real interview advice

What Senior Integration Engineer at Ericsson are saying

4.2
 Rating based on 22 Senior Integration Engineer reviews

Likes

Great work culture

  • Salary - Good
  • +5 more
Dislikes

Appraisals are below average

Read 22 Senior Integration Engineer reviews

Senior Integration Engineer salary at Ericsson

reported by 127 employees with 6-14 years exp.
Lock Unlock
₹7.8 L/yr - ₹23.1 L/yr
5% more than the average Senior Integration Engineer Salary in India
View more details

What Ericsson employees are saying about work life

based on 7.2k employees
75%
74%
58%
86%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Ericsson Benefits

Submitted by Company
Benefits and rewards
Career benefits
Lifestyle benefits
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Job Training
Soft Skill Training
Free Transport +6 more
View more benefits

Compare Ericsson with

Nokia

4.1
Compare

Cisco

4.1
Compare

Huawei Technologies

4.0
Compare

Qualcomm

3.8
Compare

IBM

4.0
Compare

Accenture

3.8
Compare

TCS

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Jio

3.9
Compare

Vodafone Idea

4.1
Compare

Bharti Airtel

4.0
Compare

Tata Communications

4.0
Compare

ACT Fibernet

4.0
Compare

BT Group

3.9
Compare

Verizon

4.1
Compare

Aerial Telecom Solutions

4.3
Compare

Bharat Sanchar Nigam

3.9
Compare

Aircel

4.4
Compare

Similar Jobs for you

Senior Integration Engineer at Cradlepoint

Gurgaon / Gurugram

3-7 Yrs

₹ 5-9 LPA

RAN Integration Engineer at Indovision Services

Hyderabad / Secunderabad

3-7 Yrs

₹ 4-8 LPA

Technical Solutions Engineer at Ericsson India Global Services Pvt. Ltd.

Gurgaon / Gurugram

5-8 Yrs

₹ 3-18 LPA

Technical Support Engineer at VMware India

Kalyani, Bangalore / Bengaluru

2-5 Yrs

₹ 4-7 LPA

Packet Core Engineer at Ericsson India Global Services Pvt. Ltd.

Gurgaon / Gurugram

2-8 Yrs

₹ 7-8 LPA

Network Engineer at Ericsson India Global Services Pvt. Ltd.

Gurgaon / Gurugram

3-6 Yrs

₹ 5-6 LPA

Technical Support Engineer at Broadcom India Pvt Ltd

Kalyani, Bangalore / Bengaluru

5-13 Yrs

₹ 13-15 LPA

Account Support Manager at VMware India

Kalyani, Bangalore / Bengaluru

6-13 Yrs

₹ 8-15 LPA

Support Engineer at Ericsson India Global Services Pvt. Ltd.

Mumbai

8-12 Yrs

₹ 5-16 LPA

Account Support Manager at Broadcom India Pvt Ltd

Kalyani, Bangalore / Bengaluru

12-13 Yrs

₹ 14-15 LPA

Ericsson Noida Office Location

View all
Noida, Uttar Pradesh Office
Ericsson India Global Services Knowledge Boulevard, A Block, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309 Noida, Uttar Pradesh
201309

Senior Integration Engineer

5-10 Yrs

Gurgaon / Gurugram

1mon ago·via naukri.com

Recently Viewed

SALARIES

Ericsson

JOBS

The IT Mind Services

No Jobs

SALARIES

Ericsson

JOBS

I F P Petro Products

No Jobs

JOBS

Ecolab Digital Center

No Jobs

JOBS

Orchard Healthcare

No Jobs

JOBS

Ecolab Digital Center

No Jobs

JOBS

Ericsson

No Jobs

JOBS

Sika

No Jobs

JOBS

The Orange Health

No Jobs

Similar Designation Jobs in Ericsson

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent