Equinox Labs Senior Customer Service Executive salaries in India

Likes

They provide you good salary package and quarterly incentive plus Diwali bonus which rarely any company provide. Work culture also good.

Dislikes

I started working EquinoxAgents for one of the process and within 6 month it was shut down then I shifted to new project. Initially when I joined company HR mentioned that it will be permanently work from home then now suddenly CEO changed their plan and started calling everyone work from office which was far away from my place and more on that they are not providing any transportation. Management need to understand employer situation and listen to their voice. Job security is very poor hear.

Likes

LEAVES, WEEK OFF, GENERAL SHIFT, FRIEND'S , WORK LIFE BALANCE, PEACEFUL, SALARY AND BENIFITS, JOB SECURITY

Dislikes

POOR HR COMMUNICATION, NO SECURITY CHECK SURVILANCE, ACCOUNTS DEPARTMENT, BAD INFRASTRUCTURE, NO MANPOWER. DOUBLE WORK LOADS. NO UPGRADE SKILLS AND DEVELOPMENT

Likes

... Even if you have a genuine reason these people will never help you on anything. You get salary late, I mean whatever worst scenario is in your mind you will get this in company.

Dislikes

My father and brother fell sick and my brother was hospitalized and there was no one to take care of them, due to which I had to leave this job and go to my hometown. I begged to my seniors which includes my TL, ATL, General Manager, HR, explained them my situation and simply asked them to provide me the resignation acceptance letter so that I can get a work from home job so that I can help my family financially and physically. But not a single person helped me with this. My TL ignored my calls and msgs, ATL behaved rudely, General Manager simply said she can't do anything about it, HR person ignored my calls and msgs. I mean I got no support from this company, which made me come from my hometown which is in Jharkhand to Mumbai just to speak to them. I begged in front of them like anything just to get the resignation acceptance mail as it was really important for me to get a new job and am being the only earning member in my family I had to get it otherwise I would have lost the job opportunity which I was getting. But not a single person helped me in this, HR person forced me to pay INR 99,000/- even in the situation where I don't want my enemy as well to face. Just imagine I paid the company INR 99,000/- just to get a resignation acceptance email where I only have worked for 4 months. I have so much to say about the worst experience this company gave me in such a crucial situation of my life but it can't be expressed in words but still I tried. I will regret my whole life that I had joined this pathetic company which has such a useless Management and HR. Ujjwal Pathak

Likes

They pay good amount including travelling expenses.

Dislikes

They didn't give me proper training , when I reached the site I was so confused what to do .They were telling me to do this and that and the network of that location was so bad I was not able to hear them properly. It was a whole mess . After completing my 1st site they gave the training which was no use of that time .

Likes

Very good company Rahul subramanian is my idol....and Ashwin bhadri is a legendary person for me...i will love to work for them again.

Dislikes

Salary and payment system was a fault but now I got to know it's fixed