Equiniti Senior Customer Service Executive salaries in Bangalore / Bengaluru

Likes

Good work environment but worst management especially Nalini. IJP hikes are so biased that performing candidates don't get good and feet lickers get high package.

Dislikes

A**ho**s like Nalini .who only favour women employee and try to micromanage by saying should not talk and what dress to wear should be taken action on ..orelse this company won't survive as many agents are leaving jobs or searching new one because of her.

Likes

EQ is a good company and It’s a good place for freshers. No pressure

Dislikes

...leaves restricting are high and it’s not flexible for the CEC process employees. I have been in voice process previously in other companies but the pay scale is really low compared to the organisation

Likes

No overtime, extra hours Free cab service (doorstep pickup & drop) Fixed weekend offs Good package at the time of joining

Dislikes

Unnecessary and conflicting updates from the onshore often which makes confusing in the work Breaks are scheduled in such a way that it is not suitable for Indian timings No employees suggestions are considered for process welfare

Likes

Work life balance

Dislikes

Salary is based on market standards and your performance is not considered Promotion is based on 30 mins interview and not based on performance for the year(s). An individual with average communication will not get through even if he/she is hardworking... People who speak well will get through.

Likes

Nothing to be honest from the bottom of my heart

Dislikes

1. As a newcomer or the person who puts the best efforts for equiniti, what you expect - good compensation, climbing the hierarchical ladder. Just to let you know both will not happen due to the old school/ complicated process. 2. What do you think would happen if you take this up to your manager - Resolution ? No it's a brainwash to let you know that's things would work the same way as it is meant to be and you have to adhere to it. 3.Leaving everything aside, thinking from a saint's perception without considering money and hierarchy, If you look at the whole process it is old school and to be honest from the bottom of heart it is not rewarding and worth the attempt. You will find all of the information more than what we know when you navigate FCA rules and regulations and you'll come to know how Equiniti as a company is old school charging the Shareholders more than what they are entitled to.