Epiroc Customer Support Officer salaries in Customer Success, Service & Operations in India

Likes

Salary and benifit is good, learning and machine experience is very useful

Dislikes

Very high pressure job at customer site and not time balancing work, very hight responsibility to a service engineer level person in ug mine.

Likes

Flexible time, colleague support good and wfh option

Dislikes

...dering them. Whatever decisions taken in the meeting will not be followed later. If you got offer from other company manager said to stay here but salary no hike If you support or help with other team member, the team leader feels jealous over it instead of appreciating/encouraging. If you have machine knowledge, team leader said not to share with anyone. Though we don't have work to do, they are asking us to bill 40 hours a week. We don't know how to bill the hours without work. Felt like living in a pickle.

Likes

I like the work culture,also the eLearning program has really helped me a lot in that I have gained knowledge which am applying during my work force as Field service technician and the diagnosis technics

Dislikes

The salary scale for technician are not even.

Likes

Epiroc is good for the flexible working hours so that people can maintain work life balance

Dislikes

... in contract. No value for th. Even the annual day is celebrating without them. No salary hike after an year. We cant innovate anything just follow. For technical writers just a copy paste job. Nothing to learn and grow. There is nofacilities from epiroc .. Terrible

Likes

You get Good Exposure to Working at Production Site and Understand the Details of Production Issues.

Dislikes

Compensation is not up to mark as per industry standards. Salaries are way less compared to their Competitors in the same segment. You cannot ask questions to management as it may have adverse affect in your career growth.