EPAM Systems Customer Success, Service & Operations Department Salaries in India

Likes

-Fixed Salary -Good health insurance -Good client base -For tech enthusiasts it's a great place as there are lot of learning platforms and so many hackathons and code events

Dislikes

-Short term projects -Annual appraisals are not aligned with employee performance -Once we come out from project, again we have to prepare and give interviews to get another project and client interviews are not that easy to crack -For experienced people like 8+ there will be hell lot of expectations and we have to contribute to Epam as well Client with this we lose work life balance. So for experienced people its a challenging company where you have to be very compete and proactive to survive

Likes

Nothing

Dislikes

... things before joining EPAM.They are trapping people for thier business purpose. Interview process has only 2 rounds, even though u r not done well, they will offer you good package. Actual game starts after joining.They are hiring for bench.Recruiter or HR don't disclose below things before joining. They will say like training will be given. It is not training , they will give a big assignment and you have to clear 4 internal rounds of evaluation just to get project interview opportunity. Micromanagement at peak level. your assignment study level tracked by many mentors, Each day need to update which lesson u studied and what topic next. Minimum 3 weeks time will be given. once done mentor will take interview , like this you have to clear 3 levels of interviews. Then they will give opportunity for project interview. Mentor will keep rejecting if he is not satisfied. You will be sent home if not able to clear these 4 rounds..Please be careful before joining. don't get trapped by seeing their offer. They just playing with our career. This is applicable for all skills. Advice to Management : Please evaluate the candidate before releasing offer letter. Employee will expect client round after joining any organization. None of the organization following this policy for sure not even for freshers.

Likes

The pay structure is all fixed, there are no variables. Appraisals are satisfactory most of the times. Work Life balance is good. Managers are mostly good.

Dislikes

Frequently changing systems, processes and policies. You have two managers, RM and Project Delivery Manager, which usually feels kind of confusing.

Likes

Work environment is better in respect with other service based companies and work is also better with new tech and tools being used in projects.

Dislikes

I heard that salary increments are less. I have joined company recently and my increment will happen after 1 year

Likes

Nothing as such. The compensation at the time of joining was very competitive

Dislikes

...r hike % Promotion is linked to clearing interview which doesnt have any pattern and then % hike is very poor No bonus concept