Encore Capital Group Customer Service salaries in India

Likes

It gives you immense opportunities to switch your career to a different field with internal IJPs. However, criteria to apply for an IJP is not so good. It'll take you atleast 2 years of wait to become eligible to apply for an IJP once you take any promotion internally.

Dislikes

Salary compensation is not anywhere near to the competitive market for a technical profile. That's the worst part about it. Rest everything about the company is either average or above average.

Likes

Everything is at its place. One feels connected. There is a sense of oneness with the company. There has never been a thought in my span with Encore that I wake up and think ‘Ohh ! I need to go to work’.

Dislikes

Salary is one aspect I feel it can definitely be looked into. Market competitiveness is driving the sales force. Salary correction should happen every year irrespective of the grid. Some times I felt I was working with the govt where in we waited for the bill to be passed in parliament for the increase in salary.

Likes

...y expenses for internet and also gave us money for furniture to perform our job. Company has provided us with full salary every month.

Dislikes

Company can improve on compensation in comparison to other organisations

Likes

...nt is transparent. There is a huge cafeteria and gaming facitlities for refresh. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

If update of location like address is a bit faster than it will be good.

Likes

The only thing you will like in encore is every thing seems too true to be positive.

Dislikes

Basic Salary is low and salary is fixed no matter you are fresher or experienced. People says encore is famous for unlimited incentive wait untill you see ground reality 8-9 years ago people use to make good money. Forget about weekend the organisation doesn't gives you a weekends off except some work group & back office so there goes Your work life balance. Job Security hello Encore is an organisation which is famous for their ATL (Asked To Leave) policy you made a mistake your performance is low company politely tells you to get out by ATL, if you are short tempered person encore is not for you trust me they ATL you like anything. Encore does provide IJP's based on 18 months or 24 months in organisation the candidate shouldn't be on disciplinary actions or PIP for last 6 months before applying and have made 24 or 18 months into organisation, Encore gives IJP in various departments, again it depends on your overall performance and score card. What is most frustrating is even if you become a manager you still have to work on weekends. In all in all if you want to be in encore perform well they don't entertain jokers or time-passer