Empower Retirement Lead Operator salaries in India

Likes

Salary, benifits, appraisals and promotions. Shift timing.

Dislikes

Unpaid overtimes. Unplanned/unscientific targets. High work pressure. Minimum 3hours overtime a day. Saturday and Sunday's are fixed off for name sake but in real we need to forget weekends.

Likes

Good work specially related to tech modernization and cloud related.

Dislikes

... all these to support legacy flow and applications. This is somewhat a downside. Other than that pay is below industry structure. People working of a lesser pay than what they can easily get outside.

Likes

Donot have much work pressure so you can focus on your personal life too. Good compensation and benefits provided by company.

Dislikes

Lot of existing internal promoted manager are not grommed and lack in managerial skills. They got promotion on basis of there tenure in company.

Likes

As a company Empower is good with benefits, decent yearly appraisal and bonus. Free food, health insurance and cab facility.

Dislikes

Politics is too much within the team (this happens in most of the corporates). Performance is not the step for promotion or good hike, you have to be your managers favourite. You can't expect to be moving to a different team or position as IJP's are already fixed to your favourite person.

Likes

Benefits and pay is okay.

Dislikes

Dealing with rightfully angry customers all day. Nobody in the company has any urgency to improve things. Everything is badly micromanaged. The metrics they set are absurd. Not really in the those metrics are hard to obtain but in the way like “how is this your priority?” Management and seasoned professionals are not very knowledgeable or passionate.