Ellucian Higher Education Systems Senior Product Support Analyst salaries in India

Likes

R&D doesn’t have that much work load as compared to cloud people, so work life balance is good and people are nice.

Dislikes

Company recently had a mass layoff without prior notice to anyone. FY - 2024 Salary hike is also not satisfactory!

Likes

Ellucian Higher Education Systems is highly appreciated for excellent work-life balance, people, and Job security.

Dislikes

Actually speaking no dislike, The only disappointment is no concept of bonus, and it's compensated through personal fitness program and Educational assistance program.

Likes

Work from home

Dislikes

You don't have any job security they can terminate you whenever they want by giving the excuses such as budget cut, company structure change anything. Work life balance is very pathetic, worked 10-12 hours atleast.

Likes

You can work from home.

Dislikes

Promotions are not streamlined. Once person will get promoted with certain parameters and if another person does much better will not get promoted. Everything is based on manager inputs.

Likes

1. Remote job(most of the good reviews here are for that) 2. If you are vocal and you can fight to change teams. You can end up in some good team WHERE LEARNING can be good. But you need get your way through managers with bit of criticism

Dislikes

1. Work life balance is pathetic. You'll work 12-14 hours. There are many times you start at morning 9 am and logout at 2 am in the night. Even on weekends you'll login at 9 am and logout at 2 am. 2. Layoffs: Every year layoff. I have seen layoff in 2023, 2024 both. And even good employees are thrown out because leadership doesn't understand who is working hard. They keep employees who pretend to work hard and steal credits.