Electronics for Imaging Senior Customer Support Analyst salaries in Bangalore / Bengaluru

Likes

Pros: Compensation is better than market, but again there will not be much growth once you get in. work culture is good, company policy is good in terms of flexibility in work. Good work life balance,

Dislikes

Cons: Management policies are not transparent, there will be no empathy, toxic, job insecurity since Siris Capital Group selling part of EFI.

Likes

Good work life balance. Great place to get comfortable at and forget about your progress.

Dislikes

...nologies, tools ever used. Old generation thinking and unprofessional behaviour. Compensation is very less. That's why people are leaving in big numbers.. No one cares about growth and betterment of the company.

Likes

Nothing much.

Dislikes

Director & Manager are making the environment very toxic. They constantly asks for updates which is quite frustrating. Training will be of name shake which is as good as nothing. Too much work pressure. No job security. No learning. Appraisal is delayed to much extent. 0% increment. In appraisal form, managers will list down all your faults & shortcomings. They never appreciate the good work done so far. Expectation is very high. If not up to mark, they will simply fire the employees stating that you do not meet their expectation & your last working day will be day after tomorrow. Guys, I strongly advice that before joining this company, think twice. No future in this company. No job assurance. Micro management is at its peak level in this company.

Likes

Work load is generally less except occasional spikes. Generous medical insurance. Decent espp scheme. Great exposure to printing domain.

Dislikes

Clueless middle management who can't keep team motivated Inept Top management Nil growth opportunity in technical career path. Archaic technologies used for development. In general the company is extremely top heavy with an army of leads and managers with few developers squeezed in the middle. Most of these leads and managers have zero technical skill and feel threatened by the developers. Thus unhealthy politics plays out where the leads and managers try to retain their relevance.

Likes

Free cab service across Bangalore Good team and team mates collaborative teams across the US offices

Dislikes

Center Head runs the office like a manufacturing unit, shouts at people, no empathy though speaks about leadership... HR team works closely with him not with the employees. HR Team snoops in to the engineering meetings run by Sr. Dirs (Not sure what they get our of that ) Very partial about hikes and promotions ( if at all that happens ). Senior Directors and HR are not bothered about how the day to day business goes but want people to work on all the initiatives and now the products are full of issues coming from the field During the employees hike, employees are told they revenue is not good but for Directors and above are under a different scheme and when it comes the revenue is high.