eGain Communications Pune Technical Support Engineer Salaries by 3 Employees

2 - 5 years exp.

₹4 Lakhs - ₹6.2 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

9% less than the average Technical Support Engineer Salary in Software Product Companies for 2 - 5 years of experience

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Salaries in different departments

Engineering - Hardware & Networks Technical Support Engineer Salary 2 - 5 years exp. (AmbitionBox Estimate)	₹4 L/yr - ₹4.7 L/yr
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Engineering - Software & QA Technical Support Engineer Salary 2 years exp. (AmbitionBox Estimate)	₹4.7 L/yr - ₹6.2 L/yr

Last Updated: 20 Apr 2023

Companies similar to eGain Communications for Technical Support Engineer in Pune

eGain Communications Technical Support Engineer Salary

2 - 5 years exp. (3 salaries)

₹4 L/yr - ₹6.2 L/yr

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Technical Support Engineer Salary 0 - 10 years exp. (498 salaries)	₹1.8 L/yr - ₹9 L/yr 8% more
Mphasis Technical Support Engineer Salary 0 - 4 years exp. (357 salaries)	₹1.8 L/yr - ₹8 L/yr 9% less	2 job openings
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Cohesity Technical Support Engineer Salary 2 - 10 years exp. (216 salaries)	₹7.5 L/yr - ₹19.1 L/yr 186% more
Cybage Technical Support Engineer Salary 2 - 8 years exp. (199 salaries)	₹4 L/yr - ₹11.3 L/yr 85% more
Wipro Technical Support Engineer Salary 0 - 5 years exp. (194 salaries)	₹1.1 L/yr - ₹7 L/yr 27% less

Technical Support Engineer salary at eGain Communications ranges between ₹4 Lakhs to ₹6.2 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 3 latest salaries received from various employees of eGain Communications.

Experience wise eGain Communications Technical Support Engineer salaries in Pune

Last Updated: 20 Apr 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.4 L/yr
3 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.4 L/yr
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4 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.4 L/yr
5 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.4 L/yr

Similar Designation salaries in eGain Communications

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Devops Engineer Salary

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Senior Software Engineer Salary

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Salary related reviews for eGain Communications

3.0

Rated by 1 employees for salary & benefits

QA Engineer 2 in Pune

Full Time

Production, Manufacturing & Engineering Department

1.0

• posted on 28 Nov 2023

1.0

for Salary and Benefits

Likes

Working on new technologies

Skill development - Good

Dislikes

... Hire freshers without interview hence no good hiring. Management is very poor. Give shares instead of salary hike/appraisal.

Salary - Bad

+4 more

Technical Writer in Pune

Full Time

Content, Editorial & Journalism Department

4.0

• posted on 29 Mar 2024

3.0

for Salary and Benefits

Likes

Working Culture, Work-Life Balance, Work Load, Flexible Working Hours, Supports Learning and Branching Out, Coolest Manager

Skill development - Good

+2 more

Dislikes

Underwhelming Appraisals, Basic Infrastructure, Hates FUN, No Game/Break Room, No Sick Room, No Celebrations

IT Manager in Pune

Full Time

IT & Information Security Department

5.0

• posted on 13 Jul 2023

5.0

for Salary and Benefits

Likes

I highly recommend this company. Work culture is great. The team is extremely talented. Very decent crowd. HR, Senior managers and other staff are very helpful and understanding. All offices maintain clean and hygienic standards.

Salary - Excellent

+6 more

Dislikes

Kalyani Nagar Traffic is getting worse

Software Engineer II in Pune

Full Time

Human Resources Department

5.0

• posted on 29 Dec 2022

5.0

for Salary and Benefits

Likes

Teams work hard, but they always work together. Open transparent company with a lot of information sharing. Changes made over the past several years have the company moving on a very strong and positive path

Salary - Excellent

+6 more

Dislikes

Nothing significant to note

Technical Support Engineer in Pune

Full Time

Engineering - Software & QA Department

4.0

• posted on 06 May 2021

3.0

for Salary and Benefits

Likes

Work culture is good in regards to your professional growth. However, this depends if you are willing to go for it. Otherwise the work could be monotonous sometimes. You would get on-site opportunities if you push yourself to learn the product and perform well in terms of handling the critical/tricky issues.

Skill development - Excellent

+4 more

Dislikes

Sometime work life balance could be an issue. However, this would go away as you progress as you would start learning product and processes.

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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eGain Communications Technical Support Engineer Salary FAQs

How the salary growth look like for a Technical Support Engineer at eGain Communications in Pune?

The salary growth for a Technical Support Engineer at eGain Communications in Pune depends on factors such as experience, performance, and promotions. On average, a Technical Support Engineer in Pune can expect the following growth trajectory at eGain Communications:

Experience	Average Salary Range
2 years	₹4.2 Lakhs to ₹5.4 Lakhs per year
3 years	₹4.2 Lakhs to ₹5.4 Lakhs per year
4 years	₹4.2 Lakhs to ₹5.4 Lakhs per year
5 years	₹4.2 Lakhs to ₹5.4 Lakhs per year

and so on.

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eGain Communications Technical Support Engineer Salaries in Pune

eGain Communications Technical Support Engineer salary in Pune ranges between ₹4 Lakhs to ₹6.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 eGain Communications latest salaries received from various employees of eGain Communications.