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Engaged Employer
eGain Communications
3.7
based on 69 Reviews
Company Overview
Company Locations
Working at eGain Communications
Company Summary
eGain Communications is knowledge-powered customer engagement platform for enterprise and government
Overall Rating
3.7/5
based on 69 reviews
On-Par with
industry average
Highly rated for
Job security
Work Policy
Monday to Friday
86% employees reported
Flexible timing
78% employees reported
No travel
74% employees reported
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
3 employees reported
Health insurance
2 employees reported
View detailed benefits
About eGain Communications
Founded in1997 (28 yrs old)
India Employee Count201-500
Global Employee Count501-1k
India HeadquartersPune, Maharashtra, India
Office Locations
--
Websiteegain.com
Primary Industry
Other Industries
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eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA and APAC.
eGain Communications Ratings
based on 69 reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
20
4
28
3
10
2
5
1
6
Category Ratings
3.8
Job security
3.6
Salary
3.6
Work-life balance
3.5
Company culture
3.5
Skill development
3.4
Promotions
3.4
Work satisfaction
eGain Communications is rated 3.7 out of 5 stars on AmbitionBox, based on 69 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
eGain Communications Reviews
Top mentions in eGain Communications Reviews
+ 5 more
Compare eGain Communications with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 69 reviews | 3.3/5 based on 431 reviews | 4.7/5 based on 574 reviews | 3.8/5 based on 275 reviews |
Highly Rated for | Job security | No highly rated category | Skill development Work-life balance Salary | Job security |
Critically Rated for | No critically rated category | Promotions Salary Job security | No critically rated category | Salary Promotions |
Primary Work Policy | - | Work from office 42% employees reported | Work from office 84% employees reported | Work from office 91% employees reported |
Rating by Women Employees | 3.1 Average rated by 16 women | 3.2 Average rated by 87 women | 3.8 Good rated by 50 women | 4.1 Good rated by 43 women |
Rating by Men Employees | 4.1 Good rated by 47 men | 3.3 Average rated by 320 men | 4.4 Good rated by 109 men | 3.7 Good rated by 218 men |
Job security | 3.8 Good | 3.0 Average | 4.7 Excellent | 4.0 Good |
View more
eGain Communications Salaries
eGain Communications salaries have received with an average score of 3.6 out of 5 by 69 employees.
Softwaretest Engineer
(137 salaries)
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₹3.2 L/yr - ₹5.8 L/yr
QA Engineer
(35 salaries)
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₹2.5 L/yr - ₹12.8 L/yr
Software Engineer
(24 salaries)
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₹4.2 L/yr - ₹21 L/yr
Software Quality Analyst
(20 salaries)
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₹4 L/yr - ₹5.6 L/yr
Software Developer
(19 salaries)
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₹3.9 L/yr - ₹21.2 L/yr
Software Engineer Level 1
(15 salaries)
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₹6 L/yr - ₹13.1 L/yr
Cloud Operations Engineer
(15 salaries)
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₹4 L/yr - ₹7.5 L/yr
HR Executive
(15 salaries)
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₹3.9 L/yr - ₹7.5 L/yr
QA Engineer 2
(13 salaries)
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₹7 L/yr - ₹11.5 L/yr
Automation Test Engineer
(13 salaries)
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₹4 L/yr - ₹5.6 L/yr
eGain Communications Jobs
Popular Designations eGain Communications Hires for
Director
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Solution Engineer
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Popular Skills eGain Communications Hires for
eGain Communications Perks & Benefits
eGain Communications Offices
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eGain Communications FAQs
When was eGain Communications founded?
eGain Communications was founded in 1997. The company has been operating for 28 years primarily in the Software Product sector.
Where is the eGain Communications headquarters located?
eGain Communications is headquartered in Pune, Maharashtra.
How many employees does eGain Communications have in India?
eGain Communications currently has approximately 400+ employees in India.
Does eGain Communications have good work-life balance?
eGain Communications has a Work-Life Balance Rating of 3.6 out of 5 based on 60+ employee reviews on AmbitionBox. 70% employees rated eGain Communications 4 or above, while 30% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read eGain Communications work-life balance reviews for more details
Is eGain Communications good for career growth?
Career growth at eGain Communications is rated as moderate, with a promotions and appraisal rating of 3.4. 30% employees rated eGain Communications 3 or below, while 70% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading eGain Communications promotions/appraisals reviews for more detailed insights.
What are the pros of working in eGain Communications?
Working at eGain Communications offers several advantages that make it an appealing place for employees. The company is highly rated for job security, based on 60+ employee reviews on AmbitionBox.
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