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Engaged Employer
eGain Communications
4.0
based on 67 Reviews
Company Overview
Company Locations
Working at eGain Communications
Company Summary
eGain Communications is knowledge-powered customer engagement platform for enterprise and government
Overall Rating
4.0/5
based on 67 reviews
5% above
industry average
Highly rated for
Job security, Work-life balance, Salary
Work Policy
Monday to Friday
86% employees reported
Flexible timing
78% employees reported
No travel
74% employees reported
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
3 employees reported
Health insurance
2 employees reported
View detailed benefits
About eGain Communications
Founded in1997 (28 yrs old)
India Employee Count201-500
Global Employee Count501-1k
India HeadquartersPune, Maharashtra, India
Office Locations
--
Websiteegain.com
Primary Industry
Other Industries
--
eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA and APAC.
eGain Communications Ratings
based on 67 reviews
Overall Rating
4.0/5
How AmbitionBox ratings work?
5
20
4
28
3
10
2
4
1
5
Category Ratings
4.1
Job security
3.9
Work-life balance
3.8
Salary
3.8
Skill development
3.7
Company culture
3.6
Promotions
3.6
Work satisfaction
eGain Communications is rated 4.0 out of 5 stars on AmbitionBox, based on 67 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
eGain Communications Reviews
Top mentions in eGain Communications Reviews
+ 5 more
Compare eGain Communications with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.0/5 based on 67 reviews | 4.0/5 based on 860 reviews | 4.3/5 based on 3 reviews | 3.5/5 based on 699 reviews |
Highly Rated for | Job security Work-life balance Skill development | Salary Work-life balance Company culture | Salary Work-life balance Company culture | No highly rated category |
Critically Rated for | No critically rated category | No critically rated category | No critically rated category | Job security Promotions Work satisfaction |
Primary Work Policy | - | Hybrid 75% employees reported | - | Hybrid 66% employees reported |
Rating by Women Employees | 3.8 Good rated by 14 women | 4.0 Good rated by 239 women | - no rating available | 3.3 Average rated by 203 women |
Rating by Men Employees | 4.1 Good rated by 47 men | 4.1 Good rated by 559 men | - no rating available | 3.5 Good rated by 437 men |
Job security | 4.1 Good | 3.6 Good | 3.9 Good | 3.0 Average |
View more
eGain Communications Salaries
eGain Communications salaries have received with an average score of 3.8 out of 5 by 67 employees.
Softwaretest Engineer
(137 salaries)
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₹3.2 L/yr - ₹5.8 L/yr
QA Engineer
(35 salaries)
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₹2.5 L/yr - ₹12.8 L/yr
Software Engineer
(23 salaries)
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₹4.1 L/yr - ₹20 L/yr
Software Quality Analyst
(20 salaries)
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₹4 L/yr - ₹5.6 L/yr
Software Developer
(19 salaries)
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₹3.9 L/yr - ₹21.2 L/yr
Software Engineer Level 1
(15 salaries)
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₹6 L/yr - ₹13.1 L/yr
Cloud Operations Engineer
(15 salaries)
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₹4 L/yr - ₹7.5 L/yr
HR Executive
(15 salaries)
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₹3.9 L/yr - ₹7.5 L/yr
Automation Test Engineer
(14 salaries)
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₹4 L/yr - ₹5.6 L/yr
QA Engineer 2
(13 salaries)
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₹7 L/yr - ₹11.5 L/yr
eGain Communications Jobs
Popular Designations eGain Communications Hires for
Engineer
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Director
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Solution Engineer
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Popular Skills eGain Communications Hires for
eGain Communications Perks & Benefits
eGain Communications Offices
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eGain Communications FAQs
When was eGain Communications founded?
eGain Communications was founded in 1997. The company has been operating for 28 years primarily in the Software Product sector.
Where is the eGain Communications headquarters located?
eGain Communications is headquartered in Pune, Maharashtra.
How many employees does eGain Communications have in India?
eGain Communications currently has approximately 400+ employees in India.
Does eGain Communications have good work-life balance?
eGain Communications has a Work-Life Balance Rating of 3.9 out of 5 based on 60+ employee reviews on AmbitionBox. 72% employees rated eGain Communications 4 or above, while 28% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read eGain Communications work-life balance reviews for more details
Is eGain Communications good for career growth?
Career growth at eGain Communications is rated fairly well, with a promotions and appraisal rating of 3.6. 72% employees rated eGain Communications 4 or above, while 28% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading eGain Communications promotions/appraisals reviews for more detailed insights.
What are the pros of working in eGain Communications?
Working at eGain Communications offers several advantages that make it an appealing place for employees. The company is highly rated for job security, work life balance and salary & benefits, based on 60+ employee reviews on AmbitionBox.
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