eGain Communications Customer Success, Service & Operations Department Salaries in India

Likes

Working on new technologies

Dislikes

... Hire freshers without interview hence no good hiring. Management is very poor. Give shares instead of salary hike/appraisal.

Likes

Working Culture, Work-Life Balance, Work Load, Flexible Working Hours, Supports Learning and Branching Out, Coolest Manager

Dislikes

Underwhelming Appraisals, Basic Infrastructure, Hates FUN, No Game/Break Room, No Sick Room, No Celebrations

Likes

I highly recommend this company. Work culture is great. The team is extremely talented. Very decent crowd. HR, Senior managers and other staff are very helpful and understanding. All offices maintain clean and hygienic standards.

Dislikes

Kalyani Nagar Traffic is getting worse

Likes

Teams work hard, but they always work together. Open transparent company with a lot of information sharing. Changes made over the past several years have the company moving on a very strong and positive path

Dislikes

Nothing significant to note

Likes

Work culture is good in regards to your professional growth. However, this depends if you are willing to go for it. Otherwise the work could be monotonous sometimes. You would get on-site opportunities if you push yourself to learn the product and perform well in terms of handling the critical/tricky issues.

Dislikes

Sometime work life balance could be an issue. However, this would go away as you progress as you would start learning product and processes.