eClerx Customer Success Manager salaries in Mumbai

Likes

Average job security

Dislikes

People leaving eclerx after 1-3 years because of low payment. Salary is nothing compared to the market. . Because of that people with least skills are getting jobs here.. and people without long-term personal goals can't do any better with company goals either. They are becoming bad managers and they wouldn't know how to utilise team skills. . There are many learning platforms but we don't have time out of work or in general life to learn them. Sometimes we have to work 16 Hrs a day because of poor management. . Appraisals are nothing but a joke. Just joke! What percentage would matter if you are already getting paid in pennies? I can't say any more. . Overall, don't waste your life and time here. If you really NEED IT, do not stay more than 1.5 to 2 years. After that RUN.

Likes

...ose who work are not appreciated and no growth opportunities are their for them. Rest, they fire people for cost cutting.

Dislikes

No promotions, no appraisals, no leaves, no work life balance, working on weekoffs as well, terminations and many more.

Likes

Transportation that also chargeable Nothing else that I feel like in this organisation

Dislikes

... even higher level too. HR also taking side from managers and higher management. Very low pay, performance bonus only favourate employees. No policy benefit Lot's of politics this all are financial markets vartical specially for Pune

Likes

eClerx is the best platfom for fresher for learning perspective, and they can develop their skills and knowledge related to the process.

Dislikes

Chargeable Cab facility, Hiring fresher directly to a managerial position, salary and perks benifit, increment very less.

Likes

... get the job and learn the subject and there Will be one year bond for everyone. You will get joining bonus too

Dislikes

There is nothing much to dislike but if there is EMEA shift it will be better. It's a completely NAM shift. Atleast rotational shift makes comfortable. There is no rotational shift. This is the only drawback.