eClerx Assistant Manager Customer Care salaries in India

Likes

The work culture was damn good..i totally satisfied with Eclerx..it was a great experience there and the colleague and manager were very supportive and helpful in every day to day activities.

Dislikes

There is no growth and no salary hike there that was the thing no one likes it

Likes

I have spent 4 year with eclerx. And I was glad to be work with great brand. This is only company in the tricity where you will get salary on time, awesome work culture, excellent cafeteria, many more. I switched to the other company due to career growth buth still m missing my eclerx day.

Dislikes

Apm's are not professional, no manner how to deal with team members, and not more qualified as they spent 5 to 6 year there and promoted from SA to APM.

Likes

...ia and spend time reading but they keep music on which is distracting sometimes. Salary is always on time. DLF building also has Table tennis and volleyball.

Dislikes

I was part of a process in which during winter season the workload got significantly reduced due to which we had lot of free time. So during that free time I wanted to read newspapers and articles on laptop to keep myself updated and stay engaged in something which unfortunately was not allowed due to IT security policy. That's the only reason I had to leave apart from that everything was fine for me personally. I have 1 star to work life balance because I worked in Night shifts which effects you work life balance. You feel sleepy on weekend day but you are awake in Night like a OWL. You cannot go visit a market or chill outside because it's dark. You cannot go to Park or Mountains at odd hours. Well this is just a personal opinion for some people Night shift works. night shift becomes a problem on weekends when you awake in Night and you cannot go out.

Likes

Average job security

Dislikes

People leaving eclerx after 1-3 years because of low payment. Salary is nothing compared to the market. . Because of that people with least skills are getting jobs here.. and people without long-term personal goals can't do any better with company goals either. They are becoming bad managers and they wouldn't know how to utilise team skills. . There are many learning platforms but we don't have time out of work or in general life to learn them. Sometimes we have to work 16 Hrs a day because of poor management. . Appraisals are nothing but a joke. Just joke! What percentage would matter if you are already getting paid in pennies? I can't say any more. . Overall, don't waste your life and time here. If you really NEED IT, do not stay more than 1.5 to 2 years. After that RUN.

Likes

...ose who work are not appreciated and no growth opportunities are their for them. Rest, they fire people for cost cutting.

Dislikes

No promotions, no appraisals, no leaves, no work life balance, working on weekoffs as well, terminations and many more.