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Eben Telecom

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3.4

based on 96 Reviews

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Kochi
Customer Success, Service & Operations

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Eben Telecom Customer Success, Service & Operations Department Salaries in Kochi

based on 64 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Relationship Officer

0 - 3 years exp. · Kochi (12 salaries)
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₹1.4 L/yr - ₹3.5 L/yr

Customer Relation Officer

0 - 5 years exp. · Kochi (10 salaries)
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₹1 L/yr - ₹2.3 L/yr

Assistant Team Leader

4 - 6 years exp. · Kochi (4 salaries)
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₹2.1 L/yr - ₹2.5 L/yr

Operations Manager

10 - 13 years exp. · Kochi (3 salaries)
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₹5.2 L/yr - ₹5.8 L/yr

Starting your career? Discover Eben Telecom fresher salaries in India

Senior Customer Relationship Officer

6 - 8 years exp. · Kochi (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Deputy Manager Operations

11 - 14 years exp. · Kochi (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.9 L/yr

Customer Service Associate

3 - 4 years exp. · Kochi (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Customer Relationship Manager

1 year exp. · Kochi (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

Technical Support Engineer

1 - 2 years exp. · Kochi (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.8 L/yr

Sales Officer

7 - 8 years exp. · Kochi (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Center Head Business

19 - 20 years exp. · Kochi (AmbitionBox Estimate)
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₹7.7 L/yr - ₹9.9 L/yr

Business Development Executive

3 years exp. · Kochi (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

SME

8 years exp. · Kochi (AmbitionBox Estimate)
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₹1.3 L/yr - ₹1.6 L/yr

Client Support Executive

1 year exp. · Kochi (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.2 L/yr

Senior Customer Care Agent

4 years exp. · Kochi (AmbitionBox Estimate)
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₹2 L/yr - ₹2.6 L/yr

QA Analyst

8 years exp. · Kochi (AmbitionBox Estimate)
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₹4.2 L/yr - ₹5.3 L/yr

Head Operations

20 years exp. · Kochi (AmbitionBox Estimate)
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₹13.5 L/yr - ₹17.2 L/yr

Team Lead

4 years exp. · Kochi (AmbitionBox Estimate)
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₹2 L/yr - ₹2.6 L/yr

Tech Support

4 years exp. · Kochi (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Manager OPS

Fresher · Kochi (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr

Last Updated: 29 Jan, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Eben Telecom

2.7

Rated by 12 employees for salary & benefits

Team Lead in Kochi

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 18 Oct 2024
1.0
 for  Salary and Benefits

Likes

Nothing much / can get promotion if we perform outstanding for 1 year

Dislikes

Everything/ low salary / HR is the worst y have to go around 1000 times to get something like appraisal letter/ offer letter everytime they will say they forgot such a disappointment // politics is very high / some senior employee is still there after getting so much complaint regarding his behavior towards girls //worst management// we are not getting government holidays because management is scared to ask for holiday to the clients

read more
  • Salary - Bad
    +5 more

Senior Operations Manager in Ernakulam

Part Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 27 Jan 2025
5.0
 for  Salary and Benefits

Likes

...cky to work with Eben as the company ensured the wellbeing of the staffs always. Also, I could say this is the only company ensured 100% salary during the Covid time. HR was so generous in supporting the operations to ensure everyone is Happy even though the client's payments were under hold during the pandemic. Glad to say Mr. Sam Thomas (MD) was so generous to ensure everyone is safe and salaried almost 1.6 years without even coming to office. Mrs Bindu ( HR Manager) were always available to hear employees.Truly a great Mom for all the employees.Simple & yet so strong Mrs Devi Pillai ( Ops Head) was so confident in running the business during difficult times & her guidence cannot be neglected whatsoever. Mr Abraham George, Mr. Thomas, Mr Manoj, Mrs Sana & Mr Suviraj, the real pillars of the organization with so many years of experience have helped me to run the business smoothly during my tenure.

read more
  • Salary - Excellent
    +6 more

Dislikes

Should have sports events every year.

Customer Relation Officer in Kochin

Customer Success, Service & Operations Department

4.0
  •  posted on 22 Jun 2021
4.0
 for  Salary and Benefits

Likes

Friendly Environment and everday is a different pleasant environment, support and helping management. This are this things I like about eben telecom.

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  • Salary - Good
    +3 more

Dislikes

I didn't faced any negative vibes, but no increment in salary and no growth.

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Telecaller in Kaloor

Customer Success, Service & Operations Department

4.0
  •  posted on 18 Feb 2021
3.0
 for  Salary and Benefits

Likes

...ny gives more promotion opportunities for employees. Company policies are good. They give good salary and other benefits.

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  • Skill development - Excellent
    +5 more

Dislikes

Working time and shift

Design Engineer in Bangalore Rural

Full Time

 · 

Research & Development Department

1.0
  •  posted on 02 Oct 2023
1.0
 for  Salary and Benefits

Likes

The job security is good

Dislikes

Low salary Worst HR manager shashidhar pls change him we are not able convey in company Lots of internal politicals while giving bonus and salary We need to bucket PM and higher authority

read more
  • Salary - Bad
    +5 more
see more salary related reviews

Eben Telecom interview questions by designations

Customer Relationship Officer (3)HR Executive (1)Credit Controller (1)Customer Care Executive (1)
View all 8 interview experiences

Know more about Eben Telecom Kochi

More about working at Eben Telecom

Eben Telecom Salary FAQs

How much does Eben Telecom pay per year?
The average Eben Telecom salary ranges from approximately ₹0.1 Lakh to ₹2.2 Lakhs per year for a Tele Caller and ₹4 Lakhs to ₹4.8 Lakhs per year for a Assistant Manager. Salary estimates are based on 64 Eben Telecom salaries received from various employees of Eben Telecom. Eben Telecom employees rate the overall salary and benefits package 2.7/5 stars.
What is the highest salary in Eben Telecom?
The highest-paying job at Eben Telecom is a Assistant Manager with a salary of ₹4 Lakhs to ₹4.8 Lakhs per year. The top 10% of employees earn more than ₹5.20 lakhs per year. The top 1% earn more than a whopping ₹57.62 lakhs per year.
What is the minimum salary in Eben Telecom?
Minimum salary at Eben Telecom depends on the role you are applying for. For Tele Caller the minimum salary is ₹0.1 Lakh to ₹2.2 Lakhs per year, and for NOC Engineer the minimum salary is ₹1.2 Lakh to ₹2 Lakhs per year and so on.
What is the salary package for freshers in Eben Telecom?
The average salary at Eben Telecom for freshers is ₹2.1 Lakhs per year for Customer Relationship Officer.
What is the notice period at Eben Telecom in Customer Success, Service & Operations Department in Kochi?
According to AmbitionBox, 53% of the Eben Telecom employees in Customer Success, Service & Operations Department in Kochi reported a notice period of 1 Month, 34% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 30 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Eben Telecom , Kochi is INRunlock blur . Salary estimates are based on 64 Eben Telecom latest salaries received from various employees of Eben Telecom.

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