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4.1

based on 120 Reviews

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Mumbai
Customer Success, Service & Operations

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dsm-firmenich Customer Success, Service & Operations Department Salaries in Mumbai

based on 18 latest salaries
Designation Avg Annual Salary Open Jobs

Analyst

4 - 7 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Executive Accountant

7 - 8 years exp. · Mumbai (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.6 L/yr

Customer Service Executive

7 - 8 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.9 L/yr - ₹6.7 L/yr

Customer Care Representative

3 - 6 years exp. · Mumbai (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

Customer Service and Operations Executive

5 - 6 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Planning Manager

21 years exp. · Mumbai (AmbitionBox Estimate)
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₹16.2 L/yr - ₹20.7 L/yr

Head Operations

23 years exp. · Mumbai (AmbitionBox Estimate)
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₹57 L/yr - ₹63 L/yr

Assistant Manager - Administration

16 years exp. · Mumbai (AmbitionBox Estimate)
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₹10.1 L/yr - ₹12.9 L/yr

Head Customer Experience

18 years exp. · Mumbai (AmbitionBox Estimate)
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₹35.1 L/yr - ₹44.9 L/yr

Senior Representative

16 years exp. · Mumbai (AmbitionBox Estimate)
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₹14.7 L/yr - ₹18.7 L/yr

Senior Manager

14 - 15 years exp. · Mumbai (AmbitionBox Estimate)
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₹36 L/yr - ₹46.5 L/yr

Customer experience

16 years exp. · Mumbai (AmbitionBox Estimate)
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₹15.3 L/yr - ₹19.5 L/yr

Last Updated: 6 Feb, 2025

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Salary Discussions, Hike & Promotions
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A&V ASSOCIATES
Salary Negotiation in an interview
Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.
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Salary related reviews for dsm-firmenich

3.0

Rated by 2 employees for salary & benefits

Safety Officer in Mumbai

Full Time

 · 

Environment Health & Safety Department

4.0
  •  posted on 12 Sep 2020
4.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Good
    • +6 more

Dislikes

No

Senior Project Management Coordinator in Hyderabad / Secunderabad

Full Time

 · 

Human Resources Department

4.0
  •  posted on 04 Dec 2024
3.0
 for  Salary and Benefits

Likes

What I truly value about working in this organization is its incredible diversity and the wealth of opportunities it offers.

read more
  • Skill development - Good
    • +4 more

Dislikes

The current salary slabs are lower than the market range, which can sometimes feel limiting, especially when considering the effort and dedication that go into delivering impactful work.

read more

Executive in Dahej

Environment Health & Safety Department

4.0
  •  posted on 26 May 2022
3.0
 for  Salary and Benefits

Likes

Good safety culture, Cafeteria I nice, AC bus facilities, followed 100% compliance, work life balance, Management is quite good, Teammates are supportive .

read more
  • Job security - Good
    • +1 more

Dislikes

Salary Is good but no career growth, No further technical knowledge improvement, There is avg. 7_8% hike only every year, welfare is limited, lots of formalities....so on.....

read more

Senior Executive - EHS in Dahej

Environment Health & Safety Department

4.0
  •  posted on 04 Jan 2021
4.0
 for  Salary and Benefits

Likes

Safety and care for Environment is the most priority for Firmenich. Working environment is quite good. Now company has taken initiatives to give opportunities to downstream people for their individual growth by giving them individual assignments. Company has huge AC cafeteria. Supportive and transperant management. They give Yearly incentives upon market review. Over all, we can say job security is there.

read more
  • Salary - Good
    • +6 more

Dislikes

Salary is quite good. But increments is average of 7_8% annually & career groth is v slow for others except Engineering trade.

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Technology Development Expert (working remotely)

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 04 Nov 2024
3.0
 for  Salary and Benefits

Likes

Work life balance Respect and trust within the employees for their expertise. Sometimes exciting work

  • Job security - Good
    • +2 more

Dislikes

No proper appraisal cycle or roadmap Low hikes Less transparency/visibility of work with the managers Always going through some organisational changes.

read more
  • Promotions - Poor
see more salary related reviews

dsm-firmenich interview questions by designations

Apprenticeship Trainee (1)Production Operator (1)Production (1)Marketing Manager (1)
View all 7 interview experiences

Know more about dsm-firmenich Mumbai

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dsm-firmenich Salary FAQs

How much does dsm-firmenich pay per year?
The average dsm-firmenich salary ranges from approximately ₹1.2 Lakh to ₹1.8 Lakh per year for a Male Nurse and ₹40 Lakhs to ₹65 Lakhs per year for a Director. Salary estimates are based on 18 dsm-firmenich salaries received from various employees of dsm-firmenich. dsm-firmenich employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in dsm-firmenich?
The highest-paying job at dsm-firmenich is a Director with a salary of ₹40 Lakhs to ₹65 Lakhs per year. The top 10% of employees earn more than ₹35 lakhs per year. The top 1% earn more than a whopping ₹83.72 lakhs per year.
What is the minimum salary in dsm-firmenich?
Minimum salary at dsm-firmenich depends on the role you are applying for. For Customer Service Executive the minimum salary is ₹3.3 Lakhs to ₹7.5 Lakhs per year, and for Instrumentation Technician the minimum salary is ₹2.2 Lakhs to ₹9.5 Lakhs per year and so on.
What is the notice period at dsm-firmenich in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 50% of the dsm-firmenich employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 1 Month, 33% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 18 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at dsm-firmenich , Mumbai is INRunlock blur . Salary estimates are based on 18 dsm-firmenich latest salaries received from various employees of dsm-firmenich.

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