Diligent Customer Support Specialist Salaries by 5 Employees

4 - 7 years exp.

₹10.5 Lakhs - ₹13.5 Lakhs

Low Confidence

Salary of majority employees

115% more than the average Customer Support Specialist Salary in IT Services & Consulting Companies for 4 - 7 years of experience

Interested in this particular role? 1 job opening

Last Updated: 11 Dec 2024

Companies similar to Diligent for Customer Support Specialist

Company name	Avg Annual Salary	Open Jobs
Rippling Customer Support Specialist Salary 0 - 7 years exp. (40 salaries)	₹8 L/yr - ₹13 L/yr 16% less	1 job opening
ABB Customer Support Specialist Salary 3 - 10 years exp. (21 salaries)	₹6 L/yr - ₹11.3 L/yr 35% less
Login to view exact salary
Vyapar Customer Support Specialist Salary 0 - 3 years exp. (21 salaries)	₹2.8 L/yr - ₹3.4 L/yr 75% less
Revolut Customer Support Specialist Salary 0 - 6 years exp. (21 salaries)	₹5.1 L/yr - ₹7 L/yr 49% less
IntouchCX Customer Support Specialist Salary 0 - 7 years exp. (19 salaries)	₹1.8 L/yr - ₹6 L/yr 66% less

Customer Support Specialist salary at Diligent ranges between ₹10.5 Lakhs to ₹13.5 Lakhs per year for employees with experience between 4 years to 7 years. Salary estimates are based on 5 latest salaries received from various employees of Diligent.

Experience wise Diligent Customer Support Specialist salaries

Last Updated: 11 Dec 2024

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹12 L/yr
5 years (AmbitionBox Estimate)	₹10.5 L/yr - ₹12 L/yr
Login to view exact salary
6 years (AmbitionBox Estimate)	₹4.9 L/yr - ₹13.5 L/yr
7 years (AmbitionBox Estimate)	₹12 L/yr - ₹22.8 L/yr

Similar Designation salaries in Diligent

Customer Support Executive Salary

(AmbitionBox Estimate)

₹11 L/yr - ₹14 L/yr

Customer Care Executive Salary

(AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Customer Service Associate Salary

(AmbitionBox Estimate)

₹8.9 L/yr - ₹11.4 L/yr

Customer Success Manager Salary

(9 salaries)

₹15 L/yr - ₹16.6 L/yr

Technical Support Engineer Salary

(6 salaries)

₹13 L/yr - ₹18.1 L/yr

Quality Analyst Salary

(AmbitionBox Estimate)

₹12.1 L/yr - ₹15.4 L/yr

Team Lead Salary

(AmbitionBox Estimate)

₹12.4 L/yr - ₹15.9 L/yr

Analyst Salary

(4 salaries)

₹9.5 L/yr - ₹10 L/yr

Top skills at Diligent for Customer Support Specialist

CRM Technical Support Windows OS Customer Handling CRM customer support Recruitment Customer Service Android Customer Service Sensors Remote Sensing Customer Retention Stress Analysis Wellness

Salary related reviews for Diligent

2.6

Rated by 3 employees for salary & benefits

MSG Analyst I in Bangalore / Bengaluru

Full Time

BFSI, Investments & Trading Department

2.0

• posted on 09 Jun 2023

4.0

for Salary and Benefits

Likes

Salary and benefits offered is good. They offer flexible work timings, but it is dependent on your manager. Literally, everything about you in the company depends on the manager. The Bengaluru office of Diligent was acquired twice and during the acquisition, even non-deserving people got promotions and these people hold powerful positions in the company.

Salary - Good

Dislikes

The work culture is toxic. Regional politics (a lot of them are from Tamil Nadu and they support people from that region). I had the worst manager.

Promotions - Poor

+2 more

Staff Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

1.0

• posted on 24 Aug 2024

1.0

for Salary and Benefits

Likes

Nothing much

Dislikes

The company is lacking technical leadership at C - level. CTO brings some adhoc strategies every now and then which is becoming major failure and the company is not learning from those failures. Couple of years back, leadership brought new vendor for product development which turned out to be major disaster. People are clueless on how this vendor is selected and what quality aspects are considered. There is another initiative brought up called - Diligent One platform - which is also not a success even though teams has burned out to meet the targets. Salary hikes are pretty average, no initiatives to focus on people development, everyone is running behind some target which is set by leadership teams. Its time to change the culture, the leadership team and the strategy. If not, its going to be a disaster.

Salary - Bad

+6 more

Lead Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 24 Jul 2024

4.0

for Salary and Benefits

Likes

There are lot of opportunities to work on new tech stack. Ideas from the team members are heard. Work culture is generally good in terms of work life balance, facilities, people around. Appraisals and promotions are fair. There is a lot of focus on learning alongside the work. This enables individuals to groom and feel confident about working with variety of work.

Salary - Good

+5 more

Dislikes

Few areas of improvement include proper planning on the roadmap.

Senior Staff Software Engineer in Bangalore / Bengaluru

Full Time

Research & Development Department

5.0

• posted on 18 Jul 2024

4.0

for Salary and Benefits

Likes

Diligent consistently stays ahead of the curve by embracing new technologies and innovative solutions. Big projects like Lift & Shift (Migrating all products to AWS), Inclusion of AI and One Diligent platform are few examples. The work culture at Diligent is incredibly supportive and inclusive. The management genuinely cares about employee well-being, offering a range of benefits including flexible work hours, food, remote work options, and comprehensive health plans. Diligent offers competitive salaries.

Salary - Good

+6 more

Dislikes

Some of the departments are newly formed/recruited and may take some more time to work effectively.

Software Engineer Staff in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

5.0

• posted on 25 Jul 2024

5.0

for Salary and Benefits

Likes

Happy to always contribute and great collaborations across the teams. I love to work with Diligent which provides me healthy work life balanced environment with lots of perks and benefits. I love the work culture and the work environment, it's very employee friendly and collaborative.

Salary - Excellent

+6 more

Dislikes

Nothing I can think of.

see more salary related reviews

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Salary Discussions, Hike & Promotions

a system engineer

Just had to share this, I got a 100% hike!

I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional teams to learn as much as possible. There were times when I was overworked, but it was all worthwhile. I was confident that it was a mutually beneficial situation. My advice would be to choose your job wisely, create value in the right place, and don't be afraid to negotiate.

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Diligent Customer Support Specialist Salary FAQs

What is the salary of Customer Support Specialist at Diligent ?

The average salary of a Customer Support Specialist at Diligent in India typically ranges from ₹10.5 Lakhs to ₹13.5 Lakhs per year, depending on experience (from 4 years to 7 years).

The top 10% of Customer Support Specialist at Diligent earn more than ₹13.5 Lakhs per year, and the top 1% earn over ₹13.5 Lakhs per year. Customer Support Specialist Salaries at Diligent can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Diligent employees in India.

What is the estimated take home salary of a Customer Support Specialist at Diligent in India?

The estimated take-home salary of a Customer Support Specialist at Diligent in India typically ranges from ₹84,631 to ₹86,844 per month. This is based on the average salary range of ₹10.5 Lakhs to ₹13.5 Lakhs per year for employees with experience ranging from 4 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Diligent. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Specialist at Diligent ?

To be a Customer Support Specialist at Diligent in india, the key skills required include:

- CRM
- Technical Support
- Windows OS
- Customer Handling
- CRM

These skills are highly valued at Diligent and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Support Specialist in companies similar to Diligent in India?

The salary of a Customer Support Specialist at companies similar to Diligent in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Rippling	₹8.0 Lakhs to ₹13.0 Lakhs per year
ABB	₹6.0 Lakhs to ₹11.3 Lakhs per year
Revolut	₹5.1 Lakhs to ₹7.0 Lakhs per year
IntouchCX	₹1.8 Lakhs to ₹6.0 Lakhs per year
Vyapar	₹2.8 Lakhs to ₹3.4 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Specialist at Diligent in India?

The salary growth for a Customer Support Specialist at Diligent depends on factors such as experience, performance, and promotions. On average, a Customer Support Specialist can expect the following growth trajectory at Diligent:

Experience	Average Salary Range
4 years	₹4.4 Lakhs to ₹12.0 Lakhs per year
5 years	₹10.5 Lakhs to ₹12.0 Lakhs per year
6 years	₹4.9 Lakhs to ₹13.5 Lakhs per year
7 years	₹12.0 Lakhs to ₹22.8 Lakhs per year

and so on.

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Diligent Customer Support Specialist Salaries

Diligent Customer Support Specialist salary in India ranges between ₹10.5 Lakhs to ₹13.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Diligent latest salaries received from various employees of Diligent.