Deloitte Call Centre Customer Service Representative salaries in India

Likes

Hybrid Work Culture Well being subsidy

Dislikes

False commitment by seniors Low pay Long working hours Transfer of employees from DC(implementation) to DFO (Support) without their acknowledgement when asking senior to change offering they say this will set wrong example. I was a developer earlier now I work on tickets where learning is 0.

Likes

Laptop is good,

Dislikes

...fe Balance Issues: * Lack of hybrid work model * Frequent weekend work * Assignments outside of job responsibilities * Compensation and Growth Concerns: * Perceived discrepancy between workload and compensation * Slow career progression * Management Concerns: * Potential for overburdened and under-resourced management

Likes

Flexible working style. 2 days a week Hybrid model.

Dislikes

No salary hikes at all. TLs says upskill to so that promotion or hikes can be given a thought. From past 2 years only (5 + 7) 12% yearly raised given by company regardless of good and improving performance reviews. It feels like these PR are total fake or like a scam.

Likes

Company name outside

Dislikes

Toxic management and slowly beginning its non flexible culture. Stopped all goodies, outing in the name of cost cutting. Only work matters for them. They trap workers in the name of promotion. Make them work harder on multiple projects

Likes

1. L&D is top notch. 3. Rewards and recognitions. 4. Work beyond your scope

Dislikes

1. Not all offering portfolios have lucrative salary. 2. Project mapping not on basis of skill, but on the basis of requirement.