Dell L1 Technical Support Engineer salaries in New Delhi

Likes

I like the way I work and the couleags was very good in work and patience

Dislikes

...nior folks like me have to guide them step-by-step, which is a pain sometimes.I have worked under thirds party pay role and 1year of bond so I thought to work in dell but I Was third party engineer

Likes

Working as a desktop Support engineer. Get change to explore in this field. Work load is more sometime and timing is not flexiable.

Dislikes

very less salary. team member behavior is very bad. specially senior.

Likes

The only good part is Skill Development, Freshers can definitely learn hardware Troubleshooting skills.

Dislikes

based on exp it may vary from P2P: Compensation was nill, Work pressure was high, managers used to ask to extend shifts don't gave priority to your personal life commitments. If you are Keep good relations with Seniors you will grow, It doesn't matter how good your CSAT was if you are not good in up-selling forget your appraisal. Taking offs was like begging not sure if it has changed now. Only a handful of good guys were there to help if you are luck that they are not stuck on any escalations.

Likes

Good Salary and Benefits, work life balance no strict timings as long as you complete the work on time. Lot of opportunities to learn new skills and people who can mentor if needed.

Dislikes

Every Quarter there will be a panic about Layoffs. Anytime you think of getting promoted you will be moved to a new team, and they will call it a team restructure and your appraisal and promotion will be delayed.

Likes

The culture and work life balance at Dell is excellent. There are learning opportunities depending on the job role.

Dislikes

Due to constant layoffs the job security isn't there. Also, compensation should be improved.