Dell Customer Care Associate salaries in Hyderabad / Secunderabad

Likes

We can develop our skills, job security and compensation and benefits are good.

Dislikes

There wont be a regular appraisal or we don't get a better appraisal, salary does not meet the bench mark, we cannot run the family with the salary for an associate, shouldn't expect carrier growth because opportunities are less since attrition is less because of job security. Worst vendors who supplies food and that too payable. One way transport. Now DELL BPS is been acquired by NTT DATA. So I am not sure about the organisation policies.

Likes

Good company... my experience is very awesome.....good hike as per the performance n bonus n appraisals.......but as every organization has its pros n cons it has it thou.......we can ignore the cons as the benefit will overcome it......

Likes

Hi there ,I am Adarsh Rajput and I am very happy with DELL EXCLUSIVE STORE and I also happy with the policy of dell as a career dell is best priority for me

Dislikes

Salary is decent but career growth is very slow

Likes

The culture and work life balance at Dell is excellent. There are learning opportunities depending on the job role.

Dislikes

Due to constant layoffs the job security isn't there. Also, compensation should be improved.

Likes

I don't see a single point as of now. This used to be best work life balance org, but not anymore.

Dislikes

The Work-Life Balance is becoming very poor day by day with expectations to work late hours and weekends without compensation, is particularly challenging. Compensation and benefits are below industry standards. The immediate management tends to be retaliative and blame-shifting, which creates a challenging and equally toxic atmosphere., The work culture is dying here, is toxic, pressuring employees to overwork. Too many long, unproductive meetings further reduce overall productivity. There are limited opportunities for career growth and advancement. Too much micro management at work by immediate leaders. Too much work over commit to higher management of immediate leader leading to employee dissatisfaction.