Dell EMC Service Desk Engineer salaries in Hyderabad / Secunderabad

Likes

There is nothing to like at all, immediate leaders don't possess software development knowledge and are too much into politics. Too much micromanagement.

Dislikes

No recognition, no compensation hike, no appreciation, too much work pressure, leaders are worst, and too much tracking and micro-managements. Not worth joining the company. All day works and standups including weekends. There is too much pressure at work and there are always very strict and tight deadlines. Zero work-life balance. Downwards learning curve. Managers will force you to work on weekends as well.

Likes

Yes I like working at dell. You get good salary Good variables Work life balance. Points for hardwork and timely feedback of work. Remote work + hybrid working

Dislikes

No free food. No internet reimbursement for remote employee. Taxes on gifts card provided No Sodexo Too much trainings Too much work irrelevant to your role Like I do testing for development work of others. No health insurance for your parents.

Likes

- Opportunities to learn new technologies and shape up your career. - Very good Work-life balance. - Permanent Work from Home options were given after COVID (only for non-SEZ locations). - Hybrid working model is also available where you can Work for Home for 3 days a week and visit the office for 2 days (for SEZ locations). - 10-15% hike every year - Excellent job security - Never had any game plays or politics. Politics is purely depends on the team that you work - You get lots of training to choose from. - Overall, a great place to work!!

Dislikes

- Compensation and Benefits are not competitive. - Had to wait for promotions. - No onsite opportunities in the team that I worked with.

Likes

There are immense learning opportunities. Trainings happen regularly and management is supportive if someone opts for a training even for the whole week. Collaboration is good across the teams as well as often company-wide events like hackathons and coding arena happens where you can showcase and groom your skills. You get a premium work-life balance, and you can work on your own terms.

Dislikes

The Company is under huge debt and struggle to provide good benefits and compensation. Even the smallest of the benefits (e.g. Diwali gift) has been taken away, so you can think of what would have happened to the bigger benefits like parental insurance, allowances, etc. The company preaches a lot about its culture, but when it comes to business decisions and strategies, no one is really aware and knows the reason/intention behind it. It's like blindly following the upper management. Though the learning opportunities of new technologies are there, but your daily job would be on age-old technologies and frameworks as the company has failed to upgrade their products and still the majority of them comes under the 'legacy' category. The job security is a big question as well. Unless you are working on a product on which the top management is betting the company's future, you can be laid off anytime. The company also has partnership with other service based companies, and they transfer their own employees (Dell EMC full time employees) to other companies (I am sure you must be shocked after reading this, but trust me many of my colleagues now work on Dell EMC's products but on the payroll of some other service based organization with meager compensation and benefits). For me, the experience in Dell EMC has been good, but I have seen a lot happening which any new joiner or lateral must know before joining the company.

Likes

We have flexible work from home policy from beginning. Since wfh is important thing during this time we already have that culture so nothing new and beneficial to both company and employees.

Dislikes

They is lack of recognition in certain teams. Pay and growth are average. No extra facilities or rewards to encourage employees.