Decathlon Customer Relationship Management Officer salaries in India

Likes

There is no boundaries to learn in decathlon you can learn and approach any leader out there and get your doughts clear over there. And there are negative points as well You'll be never paid fair.

Dislikes

...is no such thing called T1 and T2 cities hence we don't give hike basis on that.But why there is salary structure difference in same roles in T1 and T2 cities. 2. Politics :- my pervious managers was always do the partying with other persons on the same role as me and always do the gossips at the same time. I was always bold to say things that they are not doing right but what happens they will make your image in front of zonal manager bad saying he's not good guy and always create problems. 3. Even when you have done lot of things proposed same things and delivered lot of profitable results in any field you'll be given same hike as the person who's not doing anything and licking the foot of the manager. 4.For the same role and responsibilities you'll be getting more layout in other stores. I'll say 30-40% extra. 5.work life balance:- here even if you work 48 hours continously work they will still say you haven't done anything and they'll not. Since these people don't have there own personal life outside they don't understand what is life outside work.

Likes

The best company if your looking for massive growth in your career and also the culture here is unmatched, it's like no other company, coz everyone's like family here, so u work together, u play together and grown and learn togather daily!

Dislikes

Less pay but it's good for your career growth

Likes

... mostly hire young people.. so that gives a lot of vitality at the work place. The salary is never delayed. They have good benefits like insurance.

Dislikes

They don't promote easily, all the upper Management consist of people they know previously, irrespective of your hardwork and dedication they prefer their previous team mates for any upper position be it a full timer/coach/referent.

Likes

... once your in, every on thinks this is great culture. Backend is a world apart. Great parties, off-sites, merch, pay. Still lots of work and pressure, but a world apart. How you move up. Basically if you're not connected, you join retail team. Within 2 years build good contacts, and move into backend teams. Warehouse team is also ok, but they work a lot too. If you have family, avoid joining the company. Also there is a notion that no one will fire you, it's a very safe company, I have countless friends who have been asked to leave for the most random reasons. So they are not counted as layoffs. They have great sporty culture, which is good. But need to really weigh the pros and cons. Tons of friends who have worked for over 5-6 years, stuck in roles, with menial pays vs industry.

Dislikes

Now happily working in a Swedish company with greater culture. Work culture is just in talk and paper, not in reality.

Likes

... it but if you can hamper personal time then it would great learning for you. Do not get amazed to see the salary structure of OSL that i have written below its no easy task to get hired as Full Time OSL unless or until you are able to confidently speak(communications), Have some experience or skills like Excel(not basic excel😂),PPT,Doc, organisational,Team leading with good strong behaviours & you are very clear to have future in Decathlon only. Still you might be offered only PT role coz we can't take risks.

Dislikes

Biggest -ve would be the work life balance, No matter your WO or leaves whole day you'll have something in your plate left to do your manger may not ask you to do work outside store but you'll do yourself to grow . After devoting 4 years to this company i am kinda stuck at same role not able to perform really well or change it to other sectors of decathlon. First salary regardless of role is very good but the increment is very very hard to get unless you have done something extraordinary (5-7% in avg hike). 5 is what I got with average performance. With my current skills that i have learnt within organisation an Dept.Mamager in Decathalon can easily get Store manager in other small brands with much higher salary say 50-70% hike which is what my knowns are getting. It's the case with DMs only since for further roles(Operations,SM,Retail manager) the basic salary has been increased by 20%. You'll also see biasness is name of Gender diversity, i have seen females with less skill set getting much better opportunity to their male counterparts who may have higher skill/experience or even performance still, Decathalon has to promote women leaders this is evident with a lot new female Dept. Managers being promoted earlier if you've decent skill/performance also with new connect type store (small size) opening we can see more women store managers or if you coming for recruitment chances of female getting hired is much higher. Whereas a male has to perform extraordinarily best to grow ahead a bitter truth that all the RMs knows but will not accept it cause its against the value of company(⁠+⁠_⁠+⁠) Edit: Dept Manager salary has been increased recently by 38k & though basic OSL salary has already been hiked from 25k to 28k, but again see the %difference, Coaches are working much ore than the OSLs still the average hike & compensation is really less.