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DCB Bank Verified Tick

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3.8

based on 3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Customer Success, Service & Operations

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DCB Bank Customer Success, Service & Operations Department Salaries in India

based on 1.3k latest salaries
Designation Avg Annual Salary Open Jobs

Team Lead

5 - 12 years exp. (10 salaries)
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₹3.9 L/yr - ₹7.5 L/yr

Deputy Manager II

5 - 12 years exp. (9 salaries)
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₹5.2 L/yr - ₹8 L/yr

Sales Manager

6 - 12 years exp. (8 salaries)
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₹4.8 L/yr - ₹8 L/yr

24 job openings

Branch Head

8 - 16 years exp. (8 salaries)
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₹7.5 L/yr - ₹11.3 L/yr

2 job openings

Team Coach

3 - 9 years exp. (8 salaries)
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₹2.5 L/yr - ₹3.9 L/yr

Credit Operations Manager

1 - 13 years exp. (8 salaries)
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₹3.2 L/yr - ₹8.1 L/yr

2 job openings

TSE

0 - 4 years exp. (7 salaries)
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₹2.5 L/yr - ₹4 L/yr

Customer Support Executive

1 - 6 years exp. (7 salaries)
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₹2.3 L/yr - ₹3.2 L/yr

Head Cashier

2 - 6 years exp. (7 salaries)
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₹2.4 L/yr - ₹4 L/yr

Deputy Branch Manager

5 - 11 years exp. (7 salaries)
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₹5 L/yr - ₹7.5 L/yr

2 job openings

Credit Operations Officer

2 - 7 years exp. (6 salaries)
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₹3 L/yr - ₹4.3 L/yr

2 job openings

Deputy Manager Operations

4 - 8 years exp. (6 salaries)
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₹3.4 L/yr - ₹5.5 L/yr

Teller

1 - 7 years exp. (6 salaries)
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₹2.5 L/yr - ₹3.5 L/yr

Team Member

3 - 6 years exp. (6 salaries)
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₹2.6 L/yr - ₹3.6 L/yr

4 job openings

Customer Service Associate

0 - 5 years exp. (5 salaries)
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₹2.5 L/yr - ₹3 L/yr

Deputy Relationship Manager

2 - 6 years exp. (5 salaries)
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₹3.2 L/yr - ₹3.8 L/yr

4 job openings

Banking Officer

3 - 6 years exp. (5 salaries)
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₹2.5 L/yr - ₹3.1 L/yr

Gold Loan Manager

4 - 10 years exp. (5 salaries)
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₹4 L/yr - ₹4.8 L/yr

5 job openings

Senior Commercial Business Executive

3 - 8 years exp. (4 salaries)
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₹3 L/yr - ₹3.5 L/yr

CCA

3 - 4 years exp. (4 salaries)
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₹3 L/yr - ₹3.8 L/yr

Last Updated: 29 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for DCB Bank

3.7

Rated by 293 employees for salary & benefits

Customer Service Manager in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 05 Nov 2024
3.0
 for  Salary and Benefits

Likes

Salary is on time Holidays are flexible Co workers are nice Portfolio provided is nice

read more
  • Work satisfaction - Good
    +1 more

Dislikes

The seniors are not helpful at all They dont want to take risk No learning factor No training is done Since day 1 PIP dhamki is given

read more
  • Skill development - Bad
    +2 more

TSE in Jaipur

Customer Success, Service & Operations Department

5.0
  •  posted on 30 Sep 2019
5.0
 for  Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base.

read more
  • Salary - Excellent
    +6 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night.

read more

Relationship Manager in Vadodara

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 24 Oct 2024
4.0
 for  Salary and Benefits

Likes

They are giving good salary package.

  • Salary - Good

Dislikes

There are so many politics.no support from superior.all case were set by credit team. whether it legal or technical all decisions given by credit team Only.i strongly recommend don't join this organisation for business purpose.

read more
  • Skill development - Bad
    +4 more

Relationship Manager in New Delhi

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 21 Jul 2024
3.0
 for  Salary and Benefits

Likes

Only good thing about this bank is salary hike. If you're looking for salary hike up to 70% only then join this bank.

read more

Dislikes

Work culture is very poor. pressure will be built since day one. Their products are very limited but their expectations are very high. You need to have a lot of references to survive in this bank.

read more
  • Skill development - Bad
    +5 more

Relationship Manager in Vapi

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 12 Apr 2024
2.0
 for  Salary and Benefits

Likes

The work culture is really good There are company events and parties almost every month Really good training program Very supportive managers

read more
  • Promotions - Good
    +1 more

Dislikes

...ng at month ends You may have to stay at the branch the whole night to disburse your case Credit team is very slow Half your salary will be gone in travelling

read more
  • Salary - Poor
    +3 more
see more salary related reviews

DCB Bank interview questions by designations

Relationship Manager (22)Assistant Manager (11)Customer Service Manager (9)Assistant Manager II (8)
View all 160 interview experiences
More about working at DCB Bank

DCB Bank Salary FAQs

How much does DCB Bank pay per year?
The average DCB Bank salary ranges from approximately ₹1.8 Lakh to ₹3 Lakhs per year for a Credit Process Analyst and ₹35 Lakhs to ₹45 Lakhs per year for a Vice President. Salary estimates are based on 1.3k DCB Bank salaries received from various employees of DCB Bank. DCB Bank employees rate the overall salary and benefits package 3.7/5 stars.
What is the highest salary in DCB Bank?
The highest-paying job at DCB Bank is a Vice President with a salary of ₹35 Lakhs to ₹45 Lakhs per year. The top 10% of employees earn more than ₹12 lakhs per year. The top 1% earn more than a whopping ₹30.44 lakhs per year.
What is the minimum salary in DCB Bank?
Minimum salary at DCB Bank depends on the role you are applying for. For Assistant Manager II the minimum salary is ₹1.8 Lakh to ₹5.3 Lakhs per year, and for Assistant Manager the minimum salary is ₹1.8 Lakh to ₹5.7 Lakhs per year and so on.
What is the salary package for freshers in DCB Bank?
The average salary at DCB Bank for freshers varies from ₹0.6 Lakh to ₹3 Lakhs per year for Intern and ₹3.3 Lakhs to ₹9 Lakhs per year for Data Analyst.
What is the notice period at DCB Bank in Customer Success, Service & Operations Department?
According to AmbitionBox, 58% of the DCB Bank employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 21% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 1.4k responses on AmbitionBox in last 2 years.

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DCB Bank Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at DCB Bank is INRunlock blur . Salary estimates are based on 1.3k DCB Bank latest salaries received from various employees of DCB Bank.

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