DCB Bank Hyderabad / Secunderabad Customer Care Associate Salaries by 10 Employees

1 - 5 years exp.

₹2.5 Lakhs - ₹3.9 Lakhs

Avg. annual salary

Monthly In-hand Salary

39% more than the average Customer Care Associate Salary in Banking Companies for 1 - 5 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Care Associate Salary 1 - 5 years exp. (7 salaries)	₹2.5 L/yr - ₹3.9 L/yr
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BFSI, Investments & Trading Customer Care Associate Salary 3 years exp. (AmbitionBox Estimate)	₹3.3 L/yr - ₹3.5 L/yr

Last Updated: 1 Aug 2024

Companies similar to DCB Bank for Customer Care Associate in Hyderabad / Secunderabad

DCB Bank Customer Care Associate Salary

1 - 5 years exp. (10 salaries)

₹2.5 L/yr - ₹3.9 L/yr

Company name	Avg Annual Salary	Open Jobs
IDFC FIRST Bank Customer Care Associate Salary 0 - 2 years exp. (3 salaries)	₹3.2 L/yr - ₹4 L/yr At par
Asian Paints Customer Care Associate Salary 0 - 6 years exp. (19 salaries)	₹2.3 L/yr - ₹5.1 L/yr 1% more
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Amazon Customer Care Associate Salary 0 - 11 years exp. (16 salaries)	₹1.1 L/yr - ₹5 L/yr 11% more
Shoppers Stop Customer Care Associate Salary 0 - 5 years exp. (15 salaries)	₹1.1 L/yr - ₹3 L/yr 38% less
Conneqt Business Solutions Customer Care Associate Salary 1 - 5 years exp. (14 salaries)	₹1 L/yr - ₹2 L/yr 53% less

Customer Care Associate salary at DCB Bank ranges between ₹2.5 Lakhs to ₹3.9 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 10 latest salaries received from various employees of DCB Bank.

Experience wise DCB Bank Customer Care Associate salaries in Hyderabad / Secunderabad

Last Updated: 1 Aug 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
2 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹4 L/yr
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3 years (4 salaries)	₹2.5 L/yr - ₹6.3 L/yr
4 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹4 L/yr
5 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹4 L/yr

From

Customer Care Associate

₹

Lakhs/yr

0 - 6 years exp.

Deputy Manager

₹

Lakhs/yr

1 - 11 years exp.

Customer Care Associate 0 - 6 years exp.

Assistant Manager 0 - 10 years exp.

6% hike

Deputy Manager 1 - 11 years exp.

41% hike

From

View 1 more level

Customer Care Associate

0 - 6 years exp.

Deputy Manager 1

2 - 9 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in DCB Bank

Customer Care Executive Salary

(15 salaries)

₹2.05 L/yr - ₹4 L/yr

Customer Service Executive Salary

(13 salaries)

₹2 L/yr - ₹4.5 L/yr

Customer Service Associate Salary

(11 salaries)

₹2.2 L/yr - ₹3 L/yr

Operations Manager Salary

(11 salaries)

₹2.9 L/yr - ₹8 L/yr

Customer Support Executive Salary

(9 salaries)

₹2.2 L/yr - ₹3.36 L/yr

Top skills at DCB Bank for Customer Care Associate

customer care Telesales Banking voice process Customer Service Communication Skills Outbound Calling Telecalling Customer Satisfaction Loans query Interpersonal Skills Testing Lead Generation Kannada

Salary related reviews for DCB Bank

4.5

Rated by 5 employees for salary & benefits

Customer Service Executive in New Delhi

Full Time

Other Department

1.0

• posted on 20 Jun 2024

4.0

for Salary and Benefits

Likes

Very High work pressure Employees Don't Join DCB Bank But it's giving very High salary And you can't not create work life balance, if you do Join facing Work pressure, mental pressure, So pls don't Join

Salary - Good

Dislikes

pressure, mental pressure, work life balance So pls don't Join

Skill development - Bad

+5 more

Customer Service Executive in Panipat

Full Time

Sales & Service Department

2.0

• posted on 21 Aug 2020

1.0

for Salary and Benefits

Likes

It was a worst experience. One side they say we give you salary on the other side they say buy HI, LI for yourself, they use old school methods. It is not a bank it is a shop.

Dislikes

Illustrate staff, my former supervisor even don't know how to write an email.and he claims that he have 15 year of experience.

Salary - Bad

+6 more

Operations Manager in Mancherial

Operations Department

5.0

• posted on 01 Aug 2020

5.0

for Salary and Benefits

Likes

...ot supportive and the management is also not support at this covid 19 situation.appraisals and salary jokes are not given.

Salary - Excellent

+6 more

Dislikes

There is a lot of politics and the may doesn't address our issues.salary is very low but career growth is very slow.

Deputy Manager in Chennai

BFSI, Investments & Trading Department

4.0

• posted on 19 Mar 2018

4.0

for Salary and Benefits

Likes

The Bank is job having security. The more friendly and take care of the career. we can move from one department to another department as per required knowledge.

Salary - Good

+6 more

Dislikes

The growth is very slow. Appreciation is very less. The salary is low as per grade level.

Associate Manager 2 in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 06 Mar 2025

1.0

for Salary and Benefits

Likes

Employees put a efforts working more time to give good service delivery to customers

Dislikes

...ery poor , branch banking operations salaries are very poor I’m working last 3.5years my salary increased 2500/- only Everything linked with another employee mistakes and wrong amendments and wrong queries

Salary - Bad

+3 more

see more salary related reviews

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Top trending discussions

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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DCB Bank Customer Care Associate Salary FAQs

What is the salary of Customer Care Associate at DCB Bank in Hyderabad / Secunderabad?

The average salary of a Customer Care Associate at DCB Bank in Hyderabad / Secunderabad typically ranges from ₹2.5 Lakhs to ₹3.9 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Customer Care Associate in Hyderabad / Secunderabad at DCB Bank earn more than ₹3.8 Lakhs per year, and the top 1% earn over ₹3.9 Lakhs per year. Customer Care Associate Salaries at DCB Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10 DCB Bank employees in India.

What is the estimated take home salary of a Customer Care Associate at DCB Bank in Hyderabad / Secunderabad?

The estimated take-home salary of a Customer Care Associate at DCB Bank in Hyderabad / Secunderabad typically ranges from ₹25,418 to ₹26,851 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹3.9 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10 salaries received from various employees of DCB Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Associate at DCB Bank in Hyderabad / Secunderabad?

To be a Customer Care Associate at DCB Bank in Hyderabad / Secunderabad, the key skills required include:

- customer care
- Telesales
- Banking
- voice process
- Customer Service

These skills are highly valued at DCB Bank and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than DCB Bank for Customer Care Associate in India?

Amazon	₹1.1 Lakhs to ₹5.0 Lakhs per year
Asian Paints	₹2.3 Lakhs to ₹5.1 Lakhs per year
IDFC FIRST Bank	₹3.2 Lakhs to ₹4.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by DCB Bank, depending on the role and experience level.

What is the salary of a Customer Care Associate in companies similar to DCB Bank in Hyderabad / Secunderabad?

The salary of a Customer Care Associate at companies similar to DCB Bank in Hyderabad / Secunderabad varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Shoppers Stop	₹1.1 Lakhs to ₹3.0 Lakhs per year
Conneqt Business Solutions	₹1.0 Lakhs to ₹2.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Associate at DCB Bank in Hyderabad / Secunderabad?

The salary growth for a Customer Care Associate at DCB Bank in Hyderabad / Secunderabad depends on factors such as experience, performance, and promotions. On average, a Customer Care Associate in Hyderabad / Secunderabad can expect the following growth trajectory at DCB Bank:

Experience	Average Salary Range
1 year	₹3.2 Lakhs to ₹4.0 Lakhs per year
2 years	₹3.1 Lakhs to ₹4.0 Lakhs per year
3 years	₹2.5 Lakhs to ₹6.3 Lakhs per year
4 years	₹3.1 Lakhs to ₹4.0 Lakhs per year

and so on.

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DCB Bank Customer Care Associate Salaries in Hyderabad / Secunderabad

DCB Bank Customer Care Associate salary in Hyderabad / Secunderabad ranges between ₹2.5 Lakhs to ₹3.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 10 DCB Bank latest salaries received from various employees of DCB Bank.