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3.8

based on 3.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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DCB Bank Customer Care Associate salaries in Hyderabad / Secunderabad

Annual salary range
1 - 5 years exp.
₹2.5 Lakhs - ₹3.9 Lakhs
Salary of majority employees
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34% more than the average Customer Care Associate Salary in Banking Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Care Associate Salary
1 - 5 years exp. (7 salaries)
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₹2.5 L/yr - ₹3.9 L/yr

BFSI, Investments & Trading
Customer Care Associate Salary
3 years exp. (AmbitionBox Estimate)
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₹3.3 L/yr - ₹3.4 L/yr

Last Updated: 1 Aug 2024

Companies similar to DCB Bank for Customer Care Associate in Hyderabad / Secunderabad

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DCB Bank Customer Care Associate Salary

1 - 5 years exp. (10 salaries)

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₹2.5 L/yr - ₹3.9 L/yr

vs
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₹3.2 L/yr - ₹4 L/yr

arrow icon 5% more
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Asian Paints Customer Care Associate Salary

1 - 6 years exp. (18 salaries)

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₹2 L/yr - ₹4.2 L/yr

arrow icon 3% more
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Shoppers Stop Customer Care Associate Salary

0 - 4 years exp. (17 salaries)

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₹1.1 L/yr - ₹3 L/yr

arrow icon 35% less
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Amazon Customer Care Associate Salary

0 - 5 years exp. (14 salaries)

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₹1.1 L/yr - ₹5 L/yr

arrow icon 3% less
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₹1.4 L/yr - ₹2 L/yr

arrow icon 49% less
Customer Care Associate salary at DCB Bank ranges between ₹2.5 Lakhs to ₹3.9 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 10 latest salaries received from various employees of DCB Bank.

Latest annual salaries shared by DCB Bank Customer Care Associate in Hyderabad / Secunderabad

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Experience wise DCB Bank Customer Care Associate salaries in Hyderabad / Secunderabad

Last Updated: 1 Aug 2024

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹1.3 L/yr - ₹3.5 L/yr
2 years (AmbitionBox Estimate)

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₹1.3 L/yr - ₹3.5 L/yr
3 years  (4 salaries)

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₹2.5 L/yr - ₹6 L/yr
4 years (AmbitionBox Estimate)

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₹2.9 L/yr - ₹6 L/yr
5 years (AmbitionBox Estimate)

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₹1.3 L/yr - ₹3.9 L/yr
DCB Bank Customer Care Associate Salary and Career Growth

From

To

Customer Care Associate

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0 - 6 years exp.

Deputy Manager

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1 - 11 years exp.

Customer Care Associate 0 - 6 years exp.
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Assistant Manager 0 - 10 years exp.
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arrow icon 13% hike
    Deputy Manager 1 - 11 years exp.
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    arrow icon 39% hike

    From

    1 more level

    To

    Customer Care Associate

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    0 - 6 years exp.

    Deputy Manager 1

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    2 - 10 years exp.

    Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

    Similar Designation salaries in DCB Bank

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    ₹2.05 L/yr - ₹4 L/yr
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    ₹2 L/yr - ₹4.5 L/yr
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    ₹2.2 L/yr - ₹4 L/yr
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    ₹2.9 L/yr - ₹8.42 L/yr
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    ₹2.2 L/yr - ₹3.36 L/yr

    Top skills at DCB Bank for Customer Care Associate

    customer care Telesales Banking voice process Customer Service Communication Skills Outbound Calling Telecalling Customer Satisfaction Loans query Interpersonal Skills Testing Lead Generation Kannada

    Salary related reviews for DCB Bank

    4.6

    Rated by 4 employees for salary & benefits

    Full Time

     · 

    Other Department

    1.0
      •  posted on 20 Jun 2024

    4.0
     for  Salary and Benefits

    Likes

    Very High work pressure Employees Don't Join DCB Bank But it's giving very High salary And you can't not create work life balance, if you do Join facing Work pressure, mental pressure, So pls don't Join

    read more
    • Salary - Good

    Dislikes

    pressure, mental pressure, work life balance So pls don't Join

    • Skill development - Bad
    • +5 more

    Full Time

     · 

    Sales & Service Department

    2.0
      •  posted on 21 Aug 2020

    1.0
     for  Salary and Benefits

    Likes

    It was a worst experience. One side they say we give you salary on the other side they say buy HI, LI for yourself, they use old school methods. It is not a bank it is a shop.

    read more

    Dislikes

    Illustrate staff, my former supervisor even don't know how to write an email.and he claims that he have 15 year of experience.

    read more
    • Salary - Bad
    • +6 more

    Operations Department

    5.0
      •  posted on 01 Aug 2020

    5.0
     for  Salary and Benefits

    Likes

    ...ot supportive and the management is also not support at this covid 19 situation.appraisals and salary jokes are not given.

    read more
    • Salary - Excellent
    • +6 more

    Dislikes

    There is a lot of politics and the may doesn't address our issues.salary is very low but career growth is very slow.

    read more

    BFSI, Investments & Trading Department

    4.0
      •  posted on 19 Mar 2018

    4.0
     for  Salary and Benefits

    Likes

    The Bank is job having security. The more friendly and take care of the career. we can move from one department to another department as per required knowledge.

    read more
    • Salary - Good
    • +6 more

    Dislikes

    The growth is very slow. Appreciation is very less. The salary is low as per grade level.

    read more

    Full Time

     · 

    Customer Success, Service & Operations Department

    4.0
      •  posted on 05 Nov 2024

    3.0
     for  Salary and Benefits

    Likes

    Salary is on time Holidays are flexible Co workers are nice Portfolio provided is nice

    read more
    • Work satisfaction - Good
    • +1 more

    Dislikes

    The seniors are not helpful at all They dont want to take risk No learning factor No training is done Since day 1 PIP dhamki is given

    read more
    • Skill development - Bad
    • +2 more
    see more salary related reviews

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    DCB Bank Customer Care Associate Salary FAQs

    What is the salary of Customer Care Associate at DCB Bank Hyderabad / Secunderabad?
    Customer Care Associate salary at DCB Bank in Hyderabad / Secunderabad ranges between ₹2.5 Lakhs to ₹3.9 Lakhs for experience between 1 years to 5 years. According to our estimates it is 34% more than the average Customer Care Associate Salary in India. Salary estimates are based on 10 latest salaries received from various employees of DCB Bank Hyderabad / Secunderabad.
    How does the salary of a Customer Care Associate at DCB Bank Hyderabad / Secunderabad compare with the average salary range for this job?
    The average salary of a Customer Care Associate at DCB Bank is 34% more than the average salary of a Customer Care Associate in Hyderabad / Secunderabad. To know exact salary insights, login to view.
    What are the top skills required to work as a Customer Care Associate at DCB Bank?
    customer care, Telesales, Banking, voice process and Customer Service are some of the popular skills required to work as a Customer Care Associate at DCB Bank Hyderabad / Secunderabad.
    Which similar companies are paying more than DCB Bank to a Customer Care Associate in Hyderabad / Secunderabad?
    • IDFC FIRST Bank Customer Care Associate Salary - ₹3.2 Lakhs to ₹4.0 Lakhs per year
    • Asian Paints Customer Care Associate Salary - ₹2.0 Lakhs to ₹4.2 Lakhs per year
    What is the salary of a Customer Care Associate in companies similar to DCB Bank in Hyderabad / Secunderabad?
    • Amazon Customer Care Associate Salary - ₹1.1 Lakhs to ₹5.0 Lakhs per year
    • Shoppers Stop Customer Care Associate Salary - ₹1.1 Lakhs to ₹3.0 Lakhs per year
    • Conneqt Business Solutions Customer Care Associate Salary - ₹1.4 Lakhs to ₹2.0 Lakhs per year
    What is the estimated take home salary of a Customer Care Associate at DCB Bank in Hyderabad / Secunderabad?
    The estimated take-home salary of a Customer Care Associate at DCB Bank ranges between ₹24,247 per month to ₹25,697 per month in Hyderabad / Secunderabad. The take-home salary calculation is based on the average DCB Bank Customer Care Associate salary in India which ranges between ₹2.5 Lakhs to ₹3.9 Lakhs per year for employees with experience between 1 years to 5 years. Check how did we calculate take home salary?
    What is the notice period for Customer Care Associate at DCB Bank in Hyderabad / Secunderabad?
    According to AmbitionBox, 60% of the DCB Bank Customer Care Associates in Hyderabad / Secunderabad reported a notice period of 3 Months, 40% reported a notice period of 15 days or less.This is based on 5 responses on AmbitionBox in last 2 years.

    Tell us how to improve this page.

    DCB Bank Customer Care Associate salary in Hyderabad / Secunderabad ranges between ₹2.5 Lakhs to ₹3.9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 10 DCB Bank latest salaries received from various employees of DCB Bank.