DBS Bank Senior Customer Service Officer Salaries by Employees (Updated 2025)

Select experience

₹7.4 Lakhs - ₹9.4 Lakhs

Low Confidence

Salary of majority employees

Interested in this particular role?

Last Updated: 8 Feb 2025

Companies similar to DBS Bank for Senior Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
Equitas Small Finance Bank Senior Customer Service Officer Salary 1 - 7 years exp. (13 salaries)	₹1.4 L/yr - ₹3.5 L/yr 70% less
AU Small Finance Bank Senior Customer Service Officer Salary 1 - 7 years exp. (13 salaries)	₹1.6 L/yr - ₹4.5 L/yr 65% less
Login to view exact salary
IDFC FIRST Bank Senior Customer Service Officer Salary 3 - 6 years exp. (9 salaries)	₹2.6 L/yr - ₹4.1 L/yr 58% less
IndusInd Bank Senior Customer Service Officer Salary 3 - 6 years exp. (4 salaries)	₹2.8 L/yr - ₹5.2 L/yr 50% less
Standard Chartered Senior Customer Service Officer Salary 3 - 5 years exp. (3 salaries)	₹2 L/yr - ₹4 L/yr 60% less

Senior Customer Service Officer salary at DBS Bank ranges between ₹7.4 Lakhs to ₹9.4 Lakhs per year for employees with 6 years of experience. Salary estimates are based on 1 latest salaries received from various employees of DBS Bank.

Similar Designation salaries in DBS Bank

Customer Service Officer Salary

(69 salaries)

₹3.1 L/yr - ₹9 L/yr

Customer Service Associate Salary

(AmbitionBox Estimate)

₹1.9 L/yr - ₹2.4 L/yr

Customer Service Executive Salary

(25 salaries)

₹2.05 L/yr - ₹7.15 L/yr

Senior Officer Salary

(155 salaries)

₹3.9 L/yr - ₹12 L/yr

Customer Care Executive Salary

(7 salaries)

₹2.3 L/yr - ₹4 L/yr

Senior Associate Salary

(839 salaries)

₹13 L/yr - ₹40.06 L/yr

Senior Process Associate Salary

(AmbitionBox Estimate)

₹11.7 L/yr - ₹15 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹17.6 L/yr - ₹22.4 L/yr

Customer Support Executive Salary

(4 salaries)

₹1 L/yr - ₹4.3 L/yr

Sales Officer Salary

(113 salaries)

₹1.9 L/yr - ₹5 L/yr

Top skills at DBS Bank for Senior Customer Service Officer

Customer Satisfaction inbound Back Office End User Complaint Management CSAT Customer Service Call Quality Service Level

Salary related reviews for DBS Bank

Senior Associate in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

2.0

• posted on 06 Feb 2025

3.0

for Salary and Benefits

Likes

Job security, Smart colleagues, iflex benefits, fixed pay and bonus.

Job security - Excellent

Dislikes

Chaotic work environment, un organised work. Requirements to timelines comes from Singapore. Indian devs are just for servicing them. Old tech stack. Mangement have no clue what the developers are doing or struggling. No work recognition.

Promotions - Poor

+1 more

Team Lead in Chennai

Full Time

Data Science & Analytics Department

2.0

• posted on 12 Nov 2024

2.0

for Salary and Benefits

Likes

Newbies from other bank can get all benefits with high salary hike. If you are belongs to cluster head community you will get all benefits without work

Job security - Good

Dislikes

No proper knowledge at top management. Lvbians in cluster head level to top management will be washout. Than only the DBS will improve.

Salary - Poor

+4 more

Senior Associate in Mumbai

Full Time

Product Management Department

3.0

• posted on 15 Oct 2024

4.0

for Salary and Benefits

Likes

Hybrid work culture and skill development

Salary - Good

+2 more

Dislikes

Line manager is everything, he decides your rating, increment, bonus. HR is just a yes man to whatever reporting manager says. Lot of good policies on paper but at ground level not much. HR is absolutely not reachable

Senior Associate in Hyderabad / Secunderabad

Full Time

IT & Information Security Department

4.0

• posted on 19 Jun 2024

3.0

for Salary and Benefits

Likes

Work Culture and Skill improvement. Job security.

Skill development - Excellent

+2 more

Dislikes

Appraisal and Salary is less as compared to other banks. Dbs is Singapore bank, so every decision made in Singapore. DTI is worked like service base company who follows the order from Singapore management.

Promotions - Poor

Analyst in Hyderabad / Secunderabad

Full Time

Data Science & Analytics Department

3.0

• posted on 04 Jun 2024

4.0

for Salary and Benefits

Likes

...but in going their expectations & work culture is too worst from MOT by which I worked So, my suggestion is that by seeing salary & company benefits please don't go to DBS

Salary - Good

+1 more

Dislikes

Work life balance Treating employees as slavery by leads Blackmailing in ratings

Work satisfaction - Poor

+2 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

Got a question about DBS Bank?

Ask anonymously on communities.

DBS Bank Senior Customer Service Officer Salary FAQs

How the salary growth look like for a Senior Customer Service Officer at DBS Bank in India?

The salary growth for a Senior Customer Service Officer at DBS Bank depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Officer can expect the following growth trajectory at DBS Bank:

Experience	Average Salary Range
6 years	₹7.4 Lakhs to ₹9.4 Lakhs per year

and so on.

Tell us how to improve this page.

Home >
Salaries >
DBS Bank Salaries >
DBS Bank Senior Customer Service Officer Salaries

DBS Bank Senior Customer Service Officer salary in India ranges between ₹7.4 Lakhs to ₹9.4 Lakhs. This is an estimate based on latest salaries received from employees of DBS Bank.