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4.0

based on 424 Reviews

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Customer Success, Service & Operations

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CSG International Customer Success, Service & Operations Department Salaries in India

based on 48 latest salaries
Designation Avg Annual Salary Open Jobs

Technical Support Analyst

3 - 9 years exp. (9 salaries)
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₹7.8 L/yr - ₹11.7 L/yr

Technical Support Analyst Lead

13 - 16 years exp. (4 salaries)
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₹25 L/yr - ₹30 L/yr

Billing System Analyst

1 - 4 years exp. (3 salaries)
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₹7.1 L/yr - ₹7.9 L/yr

Service Desk Analyst

2 - 3 years exp. (3 salaries)
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₹4.6 L/yr - ₹6 L/yr

Product Support Analyst

4 - 6 years exp. (3 salaries)
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₹5.5 L/yr - ₹5.5 L/yr

Storage Administrator

4 - 5 years exp. (AmbitionBox Estimate)
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₹4.3 L/yr - ₹4.9 L/yr

Senior Billing Analyst

8 - 9 years exp. (AmbitionBox Estimate)
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₹9.7 L/yr - ₹10.3 L/yr

Application Support Engineer

5 - 6 years exp. (AmbitionBox Estimate)
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₹7.3 L/yr - ₹9.4 L/yr

Major Incident Manager

9 - 10 years exp. (AmbitionBox Estimate)
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₹10.1 L/yr - ₹12.9 L/yr

Production Analyst

3 - 4 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Helpdesk Analyst

2 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Workforce Analyst

7 years exp. (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.5 L/yr

Support Engineer

1 year exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Service Delivery Manager

14 years exp. (AmbitionBox Estimate)
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₹23.9 L/yr - ₹30.5 L/yr

Business Process Analyst

12 years exp. (AmbitionBox Estimate)
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₹13.5 L/yr - ₹17.2 L/yr

Service Desk Manager

10 years exp. (AmbitionBox Estimate)
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₹23.4 L/yr - ₹29.9 L/yr

Customer Service Executive

2 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Billing Analyst

5 years exp. (AmbitionBox Estimate)
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₹6.1 L/yr - ₹7.3 L/yr

Revenue Operations Analyst

3 years exp. (AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr

Service Desk Analyst 1

3 years exp. (AmbitionBox Estimate)
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₹5.5 L/yr - ₹7 L/yr

Last Updated: 17 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for CSG International

4.0

Rated by 19 employees for salary & benefits

Administration Executive (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 06 May 2023
3.0
 for  Salary and Benefits

Likes

- Great work-life balance - Upper management gives freedom to execute things your way, just get things done - Work culture is good and managers are supportive

read more

Dislikes

- No overseas opportunities to travel and work - Salary is not up to market standards (if salary is not a concern for you, it's a really good company to work for)

read more

Software Dev Engineer Lead (working remotely)

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 03 Dec 2024
3.0
 for  Salary and Benefits

Likes

Fixed pay with monthly meal vouchers Good to work in cloud tech teams Fully Remote work Monthly internet reimbursement

read more

Dislikes

Multiple long meetings consuming productive hours of developers Old product and tech to learn Micromanagement and service based hierarchy Poor mid management lacking management and leading skills Old policies Similar favorism culture like in service based company

read more

Software Dev Engineer Lead (working remotely)

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 17 Oct 2024
3.0
 for  Salary and Benefits

Likes

Fixed pay with additional monthly meal coupons, health insurance, annual 28 earned + casual/sick leaves + 5 days paternity leaves

read more

Dislikes

Typical service based company hierarchy, culture and benefits. though you will work on products, but you will feel like working in a service based company. tight agile dev processes with lots of continuous meetings which consumes most of your day. mid management needs some management overhaul to handle teams properly which is lacking. the company seeks your feedback, however actual action points remain unattended. same old hr policies which needs to be changed with changing times company is bit hesitant to invest on employee upskilling and so there will be very less outside training programs, only product related trainings are given health insurance and the tpa are really bad with less maternity benefits company is manager friendly, not employee friendly

read more

Lead Software Developer in Bangalore / Bengaluru

Full Time

 · 

Engineering - Software & QA Department

5.0
  •  posted on 27 Apr 2023
5.0
 for  Salary and Benefits

Likes

The work culture and the compensation is great. So is the work life balance.

read more

Dislikes

Appraisal are very generic to make sure everyone is happy. There is no much difference between high performer and average performer hike.

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Development Consultant (working remotely)

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 05 Aug 2023
1.0
 for  Salary and Benefits

Likes

Leave and other benefits are good

Dislikes

Pay is veeeereyyy less. That think they offer more as per other company which is not and pay is less as per exp and they also give single digit increment which again they think that it is very high. Do not have any benefits as product based company. Looks worst than service based. Low pay and politics Less growth and demotivated enviornment

read more
see more salary related reviews

CSG International interview questions by designations

Senior Software Engineer (3)Scrum Master (3)Software Development Engineer (3)Senior Technical Writer (2)
View all 43 interview experiences
More about working at CSG International

CSG International Salary FAQs

How much does CSG International pay per year?
The average CSG International salary ranges from approximately ₹2.5 Lakhs to ₹4 Lakhs per year for a Junior Software Engineer and ₹24 Lakhs to ₹50 Lakhs per year for a Architect. Salary estimates are based on 48 CSG International salaries received from various employees of CSG International. CSG International employees rate the overall salary and benefits package 4.0/5 stars.
What is the highest salary in CSG International?
The highest-paying job at CSG International is a Architect with a salary of ₹24 Lakhs to ₹50 Lakhs per year. The top 10% of employees earn more than ₹27 lakhs per year. The top 1% earn more than a whopping ₹55 lakhs per year.
What is the minimum salary in CSG International?
Minimum salary at CSG International depends on the role you are applying for. For Test Consultant the minimum salary is ₹6.1 Lakhs to ₹10.3 Lakhs per year, and for Development Consultant the minimum salary is ₹6 Lakhs to ₹11.7 Lakhs per year and so on.
What is the salary package for freshers in CSG International?
The average salary at CSG International for freshers varies from ₹2.9 Lakhs to ₹7.7 Lakhs per year for Software Engineer and ₹7 Lakhs to ₹9.5 Lakhs per year for Sde1.
What is the notice period at CSG International in Customer Success, Service & Operations Department?
According to AmbitionBox, 65% of the CSG International employees in Customer Success, Service & Operations Department reported a notice period of 2 Months, 16% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 62 responses on AmbitionBox in last 2 years.

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CSG International Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at CSG International is INRunlock blur . Salary estimates are based on 48 CSG International latest salaries received from various employees of CSG International.

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