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Engaged Employer

CSG International

4.0
based on 424 Reviews

Working at CSG International

Company Summary

CSG is a provider of software & services that help companies around the world moneize & digitally enable the customer experience.

Overall Rating

4.0/5
based on 424 reviews
highly rated categories
23% above
industry average
highly rated categories
Highly rated for

Work-Life Balance, Company Culture, Job Security

highly rated categories
Critically rated for

Promotions/Appraisal

Work Policy
Permanent work from home
Permanent work from home
86% employees reported
Monday to Friday
Monday to Friday
94% employees reported
Flexible timing
Flexible timing
89% employees reported
No travel
No travel
84% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
Health insurance
34 employees reported
Job/Soft skill training
Job/Soft skill training
29 employees reported
Cafeteria
Cafeteria
14 employees reported
Free meal
Free meal
7 employees reported
View all benefits

About CSG International

Founded in1994 (30 yrs old)
India Employee Count1k-5k
Global Employee Count5k-10k
HeadquartersEnglewood,Colorado, United States
Office Locations
Websitecsgi.com
Primary Industry
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey. That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences. By channeling the power of all, we make ordinary customer and employee experience extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations. The impact of our solutions isn't always seen, but it's felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that's CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that's CSG too.
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CSG International Ratings

based on 424 reviews

Overall Rating

4.0/5
How AmbitionBox ratings work?
5
219
4
115
3
42
2
20
1
28

Category Ratings

4.1

Work-Life Balance

4.1

Company Culture

3.9

Job Security

3.8

Salary & Benefits

3.8

Work Satisfaction

3.6

Skill Development

3.4

Promotions/Appraisal

CSG International is rated 4.0 out of 5 stars on AmbitionBox, based on 424 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at CSG International
based on 404 reviews
4.0
Rated by 120 Women
Rated 4.0 for Work-Life Balance and 4.0 for Company Culture
4.1
Rated by 284 Men
Rated 4.2 for Work-Life Balance and 4.1 for Company Culture

Work Policy at CSG International

based on 57 reviews in last 6 months
Permanent work from home
86%
Hybrid
8%
Work from office
6%

CSG International Reviews

Top mentions in CSG International Reviews

+ 5 more

Compare CSG International with Similar Companies

CSG International
TCS
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Tech Mahindra
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Amdocs
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Overall Rating
4.0/5
based on 424 reviews
3.7/5
based on 84.2k reviews
3.6/5
based on 33.1k reviews
3.8/5
based on 3.8k reviews
Highly Rated for
Work-Life balance
Company culture
Job Security
Job Security
Work-Life balance
No highly rated category
Company culture
Critically Rated for
Promotion/Appraisals
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Promotion/Appraisals
Work Satisfaction
Primary Work Policy
Permanent work from home
86% employees reported
Work from office
80% employees reported
Work from office
44% employees reported
Hybrid
91% employees reported
Rating by Women Employees
4.0
Good
rated by 120 women
3.8
Good
rated by 24.3k women
3.6
Good
rated by 9.4k women
3.9
Good
rated by 910 women
Rating by Men Employees
4.1
Good
rated by 284 men
3.7
Good
rated by 54.7k men
3.6
Good
rated by 21.8k men
3.8
Good
rated by 2.6k men
Job Security
3.9
Good
4.6
Excellent
3.5
Good
3.6
Good
View more

CSG International Salaries

3.8
rated by 424 employees for salaries

Software Development Engineer II

(153 salaries)
Unlock
₹8.8 L/yr - ₹23 L/yr

Software Developer

(112 salaries)
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₹6 L/yr - ₹16.5 L/yr

Senior Development Consultant

(110 salaries)
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₹8 L/yr - ₹19 L/yr

Software Development Engineer 1

(96 salaries)
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₹7.5 L/yr - ₹14 L/yr

Software Development Engineer

(90 salaries)
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₹5.9 L/yr - ₹14.8 L/yr

Senior Software Engineer

(87 salaries)
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₹9.7 L/yr - ₹28 L/yr

Technical Support Analyst

(76 salaries)
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₹4.8 L/yr - ₹14 L/yr

Test Engineer - II

(69 salaries)
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₹8.6 L/yr - ₹14 L/yr

Test Consultant

(66 salaries)
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₹6.1 L/yr - ₹10.3 L/yr

Test Engineer

(63 salaries)
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₹5 L/yr - ₹11.5 L/yr

CSG International Interview Questions

Interview Process at CSG International

based on 26 interviews in last 1 year
Interview Experience
4.2
Good
Difficulty level
Easy
8%
Moderate
92%

People are getting interviews through

based on 30 CSG International interviews
Job Portal
46%
Referral
17%
Campus Placement
10%
Company Website
10%
*17% candidates got the interview through other sources
stats-bars
High confidence

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CSG International FAQs

CSG International Overview
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