Croma Senior Customer Service Executive salaries in Kolkata (Updated 2025)

Likes

...e and they are not good on this platform because there is to much prices issues. I tell you one thing if you are a customer and you select a Washing machine and told them the croma staff that give me a best discount i want this and you talk to your manager that customer want a discount and you now what he said his firt word is there any warrant yes or no if you say i have pich him warranty and he is not interested to take warranty so your manager didn't give you best price most of the time because he has pressurised with store manager and store manager pressurised with the cluster manager so this is not a way of selling products if customer need a warranty so he will Definitely take it and if you pressurised him to take warranty so he fells uncomfortable and he will left to your store and he will not coming again Definitely So please please make it on a proper manner way and please respect your staff and incrise ther salaries because they cany service on that much salary If i tell you that you are join croma as a sales staff and your salary is fresher 11500 and experience 16500 could you service in a month because your personal pocket money i thing 5000 minimum what salary you provide to your family your house retn 5000 your electricity bill 1300 and your rasion bill 5000 minimum and if in your family member have any illness or other problems so you can not manage your life is going to hell so please incrise croma staff salary Atlisit 24500 please guise try to understand. Thank you

Dislikes

Please read above mentioned

Likes

It's good only for customer not for staff

Dislikes

Too much mental stress less pay continuously cost cutting many left the job switched to other companies for last 2 year only 300rs increment more than mentioned working hours and multi job roles you have to do everytime manager threatens if we don't do it than he will fire or issue warning letter work culture is too bad.

Likes

It Head ache job.

Dislikes

No salary increment. Freshers are paid more salary than the experienced ones. Appraisals are like 500/- to 2500/- per year depending upon who plays best politics in it. Daily Sales pressure will be there from managers.

Likes

I like the most with the company are culture and their respective mania at all kind of positions. And a guy also can improve at various stages, simply am happy.

Dislikes

Any employee can work for the salary and annual increments i dislike these two categories.

Likes

...work for a company like Infiniti retail..in pandemic they withstand with us ..they provide our salary on time without a delay ..and till now for our safety they ask us to report store on alternate days for maintain distance on store floor ..

Dislikes

No dislikes