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Croma Head Customer Service salaries in India (Updated 2025)

Annual salary range
5 - 8 years exp.
₹2.3 Lakhs - ₹3 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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91% less than the average Head Customer Service Salary in Retail Companies for 5 - 8 years of experience

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Last Updated: 16 Feb 2025

Companies similar to Croma for Head Customer Service

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Reliance Digital Head Customer Service Salary

17 - 21 years exp. (4 salaries)

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₹19 L/yr - ₹32 L/yr

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Xyz Company Head Customer Service Salary

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₹21.5 L/yr - ₹22.6 L/yr

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₹28.8 L/yr - ₹36.8 L/yr

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Audi Head Customer Service Salary

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₹9.5 L/yr - ₹18 L/yr

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Groupe Seb Head Customer Service Salary

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₹22.2 L/yr - ₹27.5 L/yr

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Head Customer Service salary at Croma ranges between ₹2.3 Lakhs to ₹3 Lakhs per year for employees with experience between 5 years to 8 years. Salary estimates are based on 4 latest salaries received from various employees of Croma.

Latest annual salaries shared by Croma Head Customer Service

3d ago
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8 years exp.
6mo ago
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7 years exp.
1y ago
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6 years exp.

Experience wise Croma Head Customer Service salaries

Last Updated: 16 Feb 2025

Experience Avg Annual Salary
5 years (AmbitionBox Estimate)

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₹2.1 L/yr - ₹2.6 L/yr
6 years (AmbitionBox Estimate)

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₹2.7 L/yr - ₹3.5 L/yr
7 years (AmbitionBox Estimate)

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₹2.7 L/yr - ₹3.5 L/yr
8 years (AmbitionBox Estimate)

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₹2.7 L/yr - ₹3.5 L/yr

Similar Designation salaries in Croma

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(AmbitionBox Estimate)
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₹12.8 L/yr - ₹16.3 L/yr
Store Manager Salary
(357 salaries)
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₹5 L/yr - ₹15.05 L/yr
Business Head Salary
(AmbitionBox Estimate)
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₹29.3 L/yr - ₹37.4 L/yr
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₹1.75 L/yr - ₹5 L/yr
Deputy Manager Salary
(5 salaries)
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₹3.5 L/yr - ₹7 L/yr
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₹5.5 L/yr - ₹19 L/yr
Associate Director Salary
(AmbitionBox Estimate)
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₹57 L/yr - ₹63 L/yr
Project Manager Salary
(18 salaries)
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₹10 L/yr - ₹15 L/yr
Branch Manager Salary
(AmbitionBox Estimate)
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₹7.3 L/yr - ₹9.3 L/yr
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₹55 L/yr - ₹105 L/yr

Salary related reviews for Croma

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 28 Jan 2025

1.0
 for  Salary and Benefits

Likes

I like the Processes else nothing to like here

Dislikes

... ungenuine meetings. Company doesn’t care about your physical and mental health. Internal promotions is like you’re just changing the name of your current profile with minimal salary hike. Lots of politics. No one care for your efforts just results are matters. You will get zero support or response from you reporting manager and entire HR team when u need specially when it is some personal ask. Overall company destroying employees personal life to achieve their targets with ungenuine ask.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 11 Jun 2024

4.0
 for  Salary and Benefits

Likes

Tata Brand, Overall Salary Structure is good, Incentives 6 Days off in Month

read more
  • Salary - Good
  • +2 more

Dislikes

Extreme Pressure of Performance, Recently Culture has degraded (Nowhere you see Tata Culture of nurturing), Job Security always at stake... Superior Bosses doesn't listen on practical issues - Store level manpower has reduced

read more

Full Time

 · 

Merchandising, Retail & eCommerce Department

1.0
  •  posted on 19 Jul 2024

3.0
 for  Salary and Benefits

Likes

1. Salary without incentive is better than competition 2. Work life balance is good ( If u can ignore cluster manager & Zonal as they will keep pinging u on call , mails & whatsapp in your weekoff as in retail we have to take weekoff on weekdays and they enjoying it on weekends ). 3. 1.5 days week offs in a week , No one in industry giving more than 1 day in retail (Store operations) 4. Leaves (But you have to available on calls and mails )

read more

Dislikes

1. Don't get fooled with TATA brand name it is mirage , T means Toxic workplace 2. Incentive is almost 0 as you will get target that u can't match & you can't discuss it as they start showing stores of mumbai and delhi 3. Toxic workplace 4. No Means NO job security at all , Come and destroy your career here 5. Cluster manager, regional managers and Zonal managers are produced through internal politics , They are Old in this rotten system , Logic missing , limited knowledge, inferiority complex and very much insecure with people coming outside 6. Company is in loss , do not join at all 7. No microsoft office provided , means No Excel , Word and Powerpoint , people are working on WPS office and you have to use WPS offc free software for data analysis 8. Cluster manager force you to work for 12 hours a day , if u say no then your target will increase and they will remove you after that through PIP & pressure 9. micro management - You will see a new level of micro management

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 29 Jan 2023

4.0
 for  Salary and Benefits

Likes

Tata company is too good, 6days week of in whole month, salary structure is very good. Good hike provided by company.

read more
  • Salary - Good
  • +2 more

Dislikes

Local Management not good, lot of politics by local Management, local management people from FSC they are driving their foolish things. Useless people from FSC they don't know how to speak their superior. They not communication skill

read more
  • Work satisfaction - Poor
  • +1 more

Full Time

 · 

Human Resources Department

1.0
  •  posted on 10 Jan 2025

5.0
 for  Salary and Benefits

Likes

The salary and the brand

  • Salary - Excellent

Dislikes

Work doesn't matter anymore since it's a matured organisaton. The focus is on favouritism, politics.. it's a very bad organisation for women. There is no woman in the senior management, just one in HR and even she has no powers or mind of her own and doesn't support women.

read more
  • Skill development - Bad
  • +5 more
see more salary related reviews

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Croma Head Customer Service Salary FAQs

What is the salary of Head Customer Service at Croma ?
The average salary of a Head Customer Service at Croma in India typically ranges from ₹2.3 Lakhs to ₹3.0 Lakhs per year, depending on experience (from 5 years to 8 years).

The top 10% of Head Customer Service at Croma earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Head Customer Service Salaries at Croma can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Croma employees in India.
What is the estimated take home salary of a Head Customer Service at Croma in India?
The estimated take-home salary of a Head Customer Service at Croma in India typically ranges from ₹20,092 to ₹21,754 per month. This is based on the average salary range of ₹2.3 Lakhs to ₹3.0 Lakhs per year for employees with experience ranging from 5 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Croma. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Croma for Head Customer Service in India?
Gea Process Engineering India ₹28.8 Lakhs to ₹36.8 Lakhs per year
Reliance Digital ₹19.0 Lakhs to ₹32.0 Lakhs per year
Groupe Seb ₹22.2 Lakhs to ₹27.5 Lakhs per year
Xyz Company ₹21.5 Lakhs to ₹22.6 Lakhs per year
Audi ₹9.5 Lakhs to ₹18.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Croma, depending on the role and experience level.
How the salary growth look like for a Head Customer Service at Croma in India?
The salary growth for a Head Customer Service at Croma depends on factors such as experience, performance, and promotions. On average, a Head Customer Service can expect the following growth trajectory at Croma:

Experience Average Salary Range
5 years ₹2.1 Lakhs to ₹2.6 Lakhs per year
6 years ₹2.7 Lakhs to ₹3.5 Lakhs per year
7 years ₹2.7 Lakhs to ₹3.5 Lakhs per year
8 years ₹2.7 Lakhs to ₹3.5 Lakhs per year
and so on.

Tell us how to improve this page.

Croma Head Customer Service salary in India ranges between ₹2.3 Lakhs to ₹3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Croma latest salaries received from various employees of Croma.