Copart IT Service Desk Analyst salaries in Hyderabad / Secunderabad

Likes

It's my first company. WFH is available upon request. Reasonable pay.

Dislikes

Night calls daily even on Fridays. I spend 2hrs on scheduled calls. Don't even ask about unscheduled ones. No training or any skill development. Bits wilp is available for interested people Rules and work are for juniors. Seniors don't come to office regularly but juniors should.

Likes

Salary on time

Dislikes

Management at India office is a joke and everything is decided from US HQ. Too much micro management and there is no work life balance. Expectation is that you will be in standby 24hrs Lack of transperancy and incompetant managers thinking of themselves as god and non technical AVPs(thinking of themselves as very technical) are blindly following managers to save their a**. Don't waste your time here.

Likes

I love how friendly the management is and to be honest there is no work pressure in this company. We just have to make sure that work given to us is completed. I had to quit due to personal reasons but loved working here. Would surely recommend

Dislikes

Nothing to dislike

Likes

Great company to work with. Work culture is amazing, expectation from the leader is to take ownership, that is something impressive. Most importantly it’s an employee centric company. You must try out if you are looking for a change.

Dislikes

Nothing to call out

Likes

Copart overseas managers and US leadership

Dislikes

Indian management.i myself a Lead for team of 20 and see how racism thrives here and can't protect hardworking agents. No skills training ever done here. Gutkha chewing managers are hired.