Concentric Senior Customer Service Associate salaries in Bangalore / Bengaluru

Likes

Salary was on time... Atmosphere is good. Canteen. Infrastructure is good. Main head was kind to us.

Dislikes

Leave was staring to end was issue. I have to beg for it! Ok they can train us better.. about the process. About the product.. There's going to pressure in this BPO line or say Target based programs. Had good days bad days. So 3/5.

Likes

...they will change your process and you have to start learning again from scratch. Salary is good.

Dislikes

There is no job security when you are performing well still you get asked to go to a new process and start from scratch.

Likes

Salary /apprais and work environment

Dislikes

. ompensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

Yes I like process All company environment All employees very nice All manager very nice 🙂 My opps manager abhiranjan is best 👌👍😊

Dislikes

Transport Please provide bith side transport Dog in the parking Salary Increment

Likes

The work place is very great for the fresher and all the benifts are giving by the company .....time to time their

Dislikes

The worst thing is the salary is very low is to improve the salary on the time it will successful