Cognus Technology Customer Success, Service & Operations Department Salaries in India

Likes

Some people were polite as they knew it to use it for their advantage and allot extra work at any hour.

Dislikes

I was hired without an appointment letter stating my salary. Upon persistent request they mailed a letter post 17 days with less than half of the agreed pay. On raising the concern, HR connected me to an unprofessional person who failed to mention his credentials and agreed upon a slightly higher pay with more amount of work than everyone else. They immediately made it evident that the HR who hired me got fired too and the stated pay was not their concern anymore. Despite this, I was still underpaid as they continually claimed that I had been on leave or it was their holiday. Since hiring in peak season and firing at low season is the known pattern of this company, all thanks to honest reviews from past employees, I waited for my own termination too. Be extremely careful when you choose to work with them and please have a backup plan in handy as they expect 24/7 availability- even made me work on National holidays with no acknowledgement or pay.

Likes

Nothing much

Dislikes

...ery high and on weekends also we had to work but we were not paid for over time. The salary was very low for the work they were taking from us.

Likes

It's all about self learning as company is not able to refund adequate amount of your efforts as both form such as monetary or non-monetary. No one is able to support skills and knowledge everything is dependent over your own efforts and ability. Management doesn't have any prior information about their job position category too. Thus it's never been a good to spend precious time in Cognus as it's all about feeling guilty that you took some time for a company that is not even able to either retain or promote knowledge.

Dislikes

...u have any demand regarding your work they have simple answer that is do resign. Do join if you are able to work continuously without asking any questions because if you did they clear cut said to resign regardless of how many time you have spend it is either 2,3,4,5 years no one worked to retain anyone.

Likes

...learn Teammates are very supportive and kind Location of company is very good Salary is on time They provide all the tools (paid) for your learning and experience

Dislikes

There is no appreciation for good work Only the persons who are close to management, are appreciated and awarded The employees, who are blue eye man of managment and CEO's, dare to intrupt other department work. There is nepotism Here, to think about good increment and appraisal is like "Mungerilal k Haseen sapne"

Likes

Learning.

Dislikes

Salary is very less. From that too, they keep first month salary as security and give if you complete one year in organisation. You have to keep your phone in cupboard during job time. They think you are no. or machine than a human being. Please don't join if you are planning to! Toxic atmosphere.