Cognizant Senior Information Technology Help Desk Associate salaries in India

Likes

Job security is good here. Your process gets change only if you are unable to perform well in any manager expectations. Skill development totally depends on the team leader but I'm sure everyone can show off or polish their skills here.

Dislikes

...fe balance. HR is so rude when you asks for work from home in serious situation. Salary is too less for the work. Promotions are fixed even if you perform better you only get promoted after a certain time that also depend on your team lead likings.

Likes

Opportunities to learn, security of job

Dislikes

Management will not care about your problems. Salary is low compared to competitors. They'll change your project at September and for year end rating they'll simply say we haven't got chance to fully understand your capabilities as you've recently joined in the project. Every year this loop continues. No matter how hard you work or how many appreciations you get from client. "The more number of days you're in the same LOB, the more rating you'll get." (This is the excuse I've got when I questioned about the rating, despite having multiple client appreciations). This demotivates for sure!

Likes

...fications. Also 50% reimbursement for other certifications related to your role. Salary is average, but not much competitive. Culture Depends on the project based on my 3 projects 1. Good 2. Great 3. Worst

Dislikes

Job security depends on situations. Few of my friends were in bench for more than 6 months, happily receiving salary without joining any project. While one of my friend was dismissed from cognizant because of not reporting to office during bench time. It all depends on the lead., my last project lead is a good man but a bad lead, he is new to cognizant as well. He doesn't even hear your suggestions and made me lose 3 months of night shift allowances worth 18,000

Likes

Nothing to like about this company

Dislikes

0 work life balance Even if you live thousands of kms away they will drag you to come to office And forget about good salary or promotion Join this company only if you want to destroy your life and your mental health

Likes

Cognizant have lot of job opportunities and provide nice pay according to market standards. People working in cognizant can switch to other technology and work on it.

Dislikes

Hikes are very less when compare to other companies. Due to internal politics talented people efforts are recognised.