Cognizant Operations Support Manager salaries in India

Likes

...ith. But I should say it also purely depends on the team which we have put into. The salary is higher for freshers and lateral compared to other companies.

Dislikes

We cannot expect good ratings and promotion even if we deserve it. As they ask you to work 10 hrs continuously, you will not have time to develop your skills.

Likes

No salary issues and if you get proper project and colleague your are good to go. Every 6 months there is a skill up process you can utilise to improve your self.

Dislikes

PM not having technical knowledge and worst experience in support project . Talent management team not having proper tacking they didn't care about your skills match with your project. Hike is also low always 3 ratings for support projects. There is no straight point of contact to enquire anything. Cognizant not tracking if you are extending time in your client projects it's depends on your project and higher level.

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Free udmey courses certificate

Dislikes

...n why selecting number of people just for ideally sitting and get frustrate Very bad at giving project Don't work here Salary also very low no hike No promotion No good benefits

Likes

Depends on your home manager, some are really supportive. 5-6 hours required from office (depends on the project), rest can be done from home, udemy access, cloud certifications

Dislikes

Salary is too low, only ceo earns good money, exploiting freshers and playing with their careers. They don't have many projects, so most of the time people will be on bench. Promotions are delayed/cancelled based on their convenience citing reasons like utilization is less (common sense- it is less because the company has less projects). Promotions criteria are increased if you satisfy previous required criteria. Hikes are less than peanuts. Company culture is bad, no festival celebration nothing. Work-life balance depends on the project; if you have a project, then you're overloaded with work and if you don't, you're overloaded with stress as they can terminate you anyday. FEW OF THE LATERAL HIREES ARE PUT ON BENCH AND LATER TERMINATED AFTER 6 MONTHS. JOIN ONLY IF YOU WANT TO WASTE YOUR TIME AND CAREER.

Likes

Cognizant has its strengths, but I feel there's room for improvement in several areas beyond just salary. For me, the overall experience hasn’t aligned with my expectations.

Dislikes

In my personal experience, I have faced challenges with the lack of qualified managers and team leads. For instance, in our team, we work from different locations, and our team lead rarely conducted regular team huddles. Even when I, as a senior, tried to take responsibility and initiate meetings, he would often find reasons to stop or postpone them. Over the course of the year, he connected with the team only four or five times, which was far from adequate for effective team collaboration. Additionally, my manager has been disconnected from the team for over a year. When he first joined during a critical transformation period, he did not take the time to observe the team members' expertise, interests, or long-term goals. This lack of involvement left us feeling unsupported and undervalued. One major concern was the cultural bias I experienced. Being from Chennai and a Tamil speaker, I noticed a clear difference in how I and others like me were treated compared to team members from Hyderabad, particularly Telugu-speaking colleagues. This disparity in treatment created a sense of alienation and made it difficult to feel like a cohesive part of the team.