Cognizant Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram (Updated 2025)

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Nothing.

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...ere are not such good offers in the market currently due to inflation worldwide. They choose india for a good Hotspot as they get cheap labour here but they don't even pay that amount as well. I remember they mention about our package from package amount it self they hold the amount of 20k which is our amount technically and should be paid in the form of salary. Then they do the drama of a score card by pushing employees for more and more work by pressurising them in return they would give us ratings from 1 to 5. You what on the basis of ratings they give our amount back to us in the form of bonus. Which is also not full amount. If they give 3 Stat rati g they will Gove you bonus of 2k from 20 k amount rest 18k amount is in their pockets and shares distributed peacefully amongst the higher authorities. This is how they are sucking blood of middle class people who have given their 39 years of studying just for this shitt? I really don't understand this. Very very broken

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Only salary on time..

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Dont destroy your career. CEO is one of the fool In the upper management There are those people who could get any job outside the cognizant. This is the one of the worst company their standard is like a lala company. Please focused on market demand profile do go here.

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Salary and perks

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0 job security. Every quarter there is a list and people are laid off. Managers threaten their team if they dont do work within given time they will be laid off - like literally. Worst company on this planet. For NCR location official working hrs are 9 hrs but manager says you will have to enter 10 hrs only in time sheet and be available as per 10 hrs shift. Also, off records managers says you will have to stretch and work for 24 hrs and weekends otherwise you might be laid off. Never Ever join this pathetic company even if they offer you 100 crores ctc. I have seen 15 years old loyal employees and star performers being just laid off like that. And yeah most importantly - South Indian people driven company, especially Tamilians. They just rule this company, so much regionalism, for north indian people very hard for them to survive

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Salary offered is better than the market.

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Management here has no idea on how to manage teams, collaborate with others and how ro adrress their subordinates. A lot of office politics. Very toxic work environment. No one here talk about progress. Just focused on how to survive in the company.

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Salary part is only good also if your manager is good than the work environment is good

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There is no job security in Cognizant nor management will fight for you. It’s just you are working there at your own luck.