Cogent E Services Telecaller salaries in New Delhi

Likes

Good work environment and culture . Salary was ok . It teaches me a lot of things . Professionally and personally. It was a good experience for me . Thanks for everything.

Dislikes

when i was selected for this job they told me about the work and they said there is no target . But when i work as a agent they give us target . A daily base target. It was ok not a big deal. But some times they put too much pressure to complete the target . They said you can't go home because you didn't complete the target . And it happened many time . And some time when we not complete target . Some of them go personal which i faced many times. I Don't think it's right because in the starting they told me that it was not a target based job . But things are apposite there . And many times they Don't gave us incentive they saying us you are not in the list .but when I check the list they were so many names for incentive but they don't gave us . So these kind of things I faced there many times . Which I Don't like about there other wise it was a good experience with cogent

Likes

... very helpfull to agents. well I leaving this job because of my personal reason. And income of lowest salary.

Dislikes

There are not allowed your cell phone in floor any urgent call u guys not attend same time.

Likes

It was a good experience working here. The work was right and the management too. The company's policy can be better, that's all.

Dislikes

Most of all, punctuality bothers a lot. There is a salary cut on everything, not everyone likes it.

Likes

There is nothing to like about working here other than the few people in our team that are supporting towards us.

Dislikes

- They do not give work from home in case of any emergency or accident even for a day - No formal salary slip format is followed thy just provide a salary certificate which is not valid for any government procedures - No Appraisal letter is given it is all just a verbal process and even not defined when the appraisal will come - No annual bonus / festival celebration/party anything -Management staff is very rude

Likes

Cogent is the worst company I've ever seen. No motivating work culture. Senior managers keep abusing their juniors in front of every one on the floor, junior managers do the same with thier under working and same with things ends up with executive who is only to listen and face consequences in terms of salary deductions, un-timed week offs , no leaves when u in need, marking half days without any cause etc. First cogent say they are hiring you for inbound voice calls, then during training they will start saying that you have to do up-sale the products also and after training they will give you targets of sale. And if you hit the target some how,their eyes is on finding a minor single mistake in order to deduct money. Hence horrible company. No mental/professional satisfaction here. Provide salary 10days late.

Dislikes

10 days late salary every month. Work culture very demotivating. Sales target oriented job. Initially they will say that it is inbound voice calls only but time by time they will keep adding sales target.