Cogent E Services Senior Support Executive salaries in India

Likes

Nothing

Dislikes

...sed to abuse the agent on floor. No management skill Money stealing policies. Unwanted deduction in salary every month and agent has to run every door to get their salary back.

Likes

There is nothing to like about working here other than the few people in our team that are supporting towards us.

Dislikes

- They do not give work from home in case of any emergency or accident even for a day - No formal salary slip format is followed thy just provide a salary certificate which is not valid for any government procedures - No Appraisal letter is given it is all just a verbal process and even not defined when the appraisal will come - No annual bonus / festival celebration/party anything -Management staff is very rude

Likes

My overall experience here was good,some good points are you will get best industry pay here. Great opportunity for performers to get promotion easily. Training before actual work was great. Some bad points are office politics,you can't really confident who are your friends and who are not. No company culture. Internal management are not good enough. Your job security are totally in the hand of your senior and quality analyst.

Dislikes

Already provided detailed view in above section.

Likes

Well, you get paid to work there.

Dislikes

There is no work-life balance in this company, the managers just ask you to work on your week-offs. They're always boasting about the promotions which only happens when there is a shortage in their staff, and when they do give promotions, it's only for the bootlickers. I've known a lot of colleagues there that have shown exceptional skills and deserve to get a promotion but they never got it. The company culture is so toxic that I've seen 3 managers leave this job in a total span of 1 year. By the way, the job description of this "Customer Satisfaction" company says upselling but this job is ONLY focussed on sales.

Likes

You can join here directly after 12th, for 12th and bcom freshers it gives average good salary.

Dislikes

No hikes in company even after working for more than two years. No PF. No value for your experience in other MNC's