Cogent E Services Information Technology Support Engineer L1 salaries in India

Likes

There is nothing to like about working here other than the few people in our team that are supporting towards us.

Dislikes

- They do not give work from home in case of any emergency or accident even for a day - No formal salary slip format is followed thy just provide a salary certificate which is not valid for any government procedures - No Appraisal letter is given it is all just a verbal process and even not defined when the appraisal will come - No annual bonus / festival celebration/party anything -Management staff is very rude

Likes

Salary comes pn time

Dislikes

Everything there is no increment no festival celebration they have only 7 holiday that also they didn't give employee have to work on holiday also and there is huge issue in there attendance

Likes

I like the way they provide IJP for internally promotions.

Dislikes

...be a general manager, he should think from a leader perspective not like a boss. Sometimes he reacts like he is only providing the salary to the advisor.

Likes

...ortunitys to freshers and experienced both and work place is good and they give promotion to high post but salary is not increasing same salary will be continued that's the big issue in this company but work area and co-workers are good.

Dislikes

Salary is very low

Likes

Cogent is customer service and my process was volts. If customer want repairing his product and they are waiting for long times in this condition I will send our technician on urgent basis for example- Air cooler,Air conditioner,Water dispenser,exc. and I will talk to customer very politely in this condition because they are our customer and I will satisfy them.

Dislikes

My senior was very supportive for me but I was not satisfied my salary. I was facing salary issue there.