Cogent E Services Customer Associate salaries in Guwahati

Likes

...d teammates and support staff to tackle any problem and get solution over there. This company gives you compensation and perks for your overtime. I was happy that I am a part of a company which have global clients.

Dislikes

...ot valuing for your hard work on Holidays and giving you low perks for overtime. Compensation is low and growth is slow. The work pressure is too high. Sometimes, I had to work 12-14 hours a day. I had to attend on an average 160-200 calls per day. Senior Managers are not avoiding your single mistakes and they literally punish you. I have a bad experience about this.

Likes

Working with cogent for past 8 months and prior to rhis arrangement worked with them for 4 months still they did not provide benefits they promised 3 years ago. They started PF facility past month.

Dislikes

...ion for the leave and afterwards they do not marked as leave or consider as one. It will be deducted fro your salary. Not hygienic we get one toilet paper roll per day (Not per employee) and when asked to housekeeping staff the reason they say as per management they are working.

Likes

Process

Dislikes

...orked 4 years I have not even taken single comp off I don't know where was that.still I didn't get 15 days salary after surving the notice period called HR ,MANAGER and main breach but there no response. This is what the management. I completed disappointed because 15 days salary is not small amount for me per day 8 to 9 hours I am spend my time gave my best why should I leave and if any one came and asking me to work in cogent I will never suggest him to work.

Likes

They were giving salaries on time

Dislikes

Here the name is brought for promotion but it is fooled that the name is brought for promotion because the number of employees is too much so that it does not go away. If I talk about myself, I worked for 2.5 years, got name but there was no promotion, that is why I left the company at last.

Likes

Salary comes pn time

Dislikes

Everything there is no increment no festival celebration they have only 7 holiday that also they didn't give employee have to work on holiday also and there is huge issue in there attendance