Coal India Customer Success, Service & Operations Department Salaries in Ranchi

Likes

Challenging , but hazardous job which requires skilled workforce and salary package is good , though working place is remote so l liked 36 years experience at Coal India .

Dislikes

Accommodation and family life not good .

Likes

Being a PSU job security is the only good aspect of working in CIL.

Dislikes

Almost everything that comes to your mind. The non executive's gross salary is more than that of Executives. Work culture is worst due to the generation gap in the heirarchy. You will always be overloaded with work if you are from a certain department. So there's no work life balance. Seniors are toxic.

Likes

Job security and pay are a plus. Not difficult to maintain healthy work-life balance

Dislikes

Work culture has not evolved to modern standards. Accountability is poor resulting in a few employees being overloaded and others going along without much work but drawing the same pay! No incentive for more work. Promotions are time bound and based on seniority only till General Manager level

Likes

Job Security with one of the best Salary & Benefits among such other Industries be it Private or MNCs.

Dislikes

Promotions or Appraisals are not scientific, it is more or less: like we have only two rules for the Executives. RULE (1) The Boss is always right. RULE No. (2): When the Boss is wrong... See RULE No. (1)

Likes

As a whole company as per pay structure and job security it is very nice

Dislikes

As per working culture and place of posting it is not good, As per career no growth Seniors are not up to the level as per worthy Ness ( except some good people )